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Participant
February 7, 2018
Answered

Nothing Shows on Screen

  • February 7, 2018
  • 1 reply
  • 264 views

no se ve lo que pongo en la pantalla y me aparece así alguien que me pueda ayudar por favor!!

You can not see what I put on the screen and I see someone who can help me please!

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    Correct answer JeanetteMathews

    Please try updating your video card drivers.  This is usually caused by not having Open GL support which a driver update can resolve.  If you continue to experience the issue please e-mail tickets@adobedimension.com with your system hardware information and we can look into it with more detail!

    1 reply

    JeanetteMathews
    Adobe Employee
    JeanetteMathewsCorrect answer
    Adobe Employee
    February 7, 2018

    Please try updating your video card drivers.  This is usually caused by not having Open GL support which a driver update can resolve.  If you continue to experience the issue please e-mail tickets@adobedimension.com with your system hardware information and we can look into it with more detail!