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Participant
February 7, 2018
Answered

Nothing Shows on Screen

  • February 7, 2018
  • 1 reply
  • 263 views

no se ve lo que pongo en la pantalla y me aparece así alguien que me pueda ayudar por favor!!

You can not see what I put on the screen and I see someone who can help me please!

    This topic has been closed for replies.
    Correct answer JeanetteMathews

    Please try updating your video card drivers.  This is usually caused by not having Open GL support which a driver update can resolve.  If you continue to experience the issue please e-mail tickets@adobedimension.com with your system hardware information and we can look into it with more detail!

    1 reply

    JeanetteMathews
    Adobe Employee
    JeanetteMathewsCorrect answer
    Adobe Employee
    February 7, 2018

    Please try updating your video card drivers.  This is usually caused by not having Open GL support which a driver update can resolve.  If you continue to experience the issue please e-mail tickets@adobedimension.com with your system hardware information and we can look into it with more detail!