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briant28154391
briant28154391
Participant
January 16, 2019
Answered

PNG file not transparent

  • January 16, 2019
  • 2 replies
  • 13418 views

Before the last update I was able to create 3D graphics using Dimension CC with transparent backgrounds when saved as a png.  Now when I save a graphic as a png file I get a background fill in color even though I have selected no background in the properties.  How do I get the background to go away...I need the transparency to work again.  Suggestions?

The first image is transparent

This image does not have transparency

    This topic has been closed for replies.
    Correct answer briant28154391

    Ussnorway...for what I am doing your suggested work-around is perfect!

    Thanks!

    2 replies

    Ussnorway7605025
    Ussnorway7605025
    Legend
    January 18, 2019

    correct the new rendor engine can not do transparency and you get a blank black or white background even if you turn off the background checkbox

    a good workaround is to rendor as psd because this makes the background as a different layer which can at least be turned off in Photoshop but I assume you want to use this image as a decal? if so it depends on other things like lighting, sun direction [if used] and internal colour of the model you place it on as to how well the image rendors transparency... also Dimension has a max size for any decal image and results will drop dramatically if you try to go over it

    briant28154391
    briant28154391AuthorCorrect answer
    Participant
    January 21, 2019

    Ussnorway...for what I am doing your suggested work-around is perfect!

    Thanks!

    Ares Hovhannesyan
    Community Expert
    Ares HovhannesyanCommunity Expert
    Community Expert
    January 17, 2019

    Please look on this discussion Final Render Transparency – Adobe Dimension CC Feedback Portal

    @Thrill - I'm sorry can you go into more detail here? This question/comment wasn't really asked or answered well. You can turn your background off in Dimension if you want to render it transparent.

    - Go to Design Mode
    - In the Scene panel select the Environment
    - Turn off the checkbox next to "Background" in the properties.

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