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Participant
November 1, 2024
Question

Ray trace having error!

  • November 1, 2024
  • 1 reply
  • 370 views

Ray trace having error!

 

When I am using real time, it  shows the artwork, but when i start using the Ray Trace, the graphic disappears on the 3d. Does anyone experience this problem?

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1 reply

Ares Hovhannesyan
Community Expert
Community Expert
November 1, 2024

Not shure but that can be a memory lack that depends on complexity of file.

jerson_JBAuthor
Participant
November 1, 2024

Thank you, This is my specs

AMD Ryzen Threadripper PRO 3955WX 16-Cores 3.90 GHz

64.0 GB Memory

Nvdia Quadro RTX 8000

 

but i tried it in old version of Dimension it works and doesn't have this issue

Ares Hovhannesyan
Community Expert
Community Expert
November 1, 2024

That can be. Please check Adobe Dimension 4.0 is now available! - Adobe Community - 14762155

New Dn has a new engine like Adobe Substance Stager 3D