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Inspiring
September 30, 2020
Question

Scene disappears and Dimension hangs. No crash report.

  • September 30, 2020
  • 2 replies
  • 260 views

Hello

 

I've been working on a complex scene for a few days. Dimenbion updated this morning and now I keep getting hangs where either some objects disappear when I'm performing a function (grouping) or the whole scene disappears (during a move) and then Dimension hangs with no crash report or any other indication of an error. 

 

I have to use Force Quit to close the app.

 

Not sure what I'm supposed to try. No new objects have appeared in the scene simce the previous version (of Dimension) which seemed to be fine.

This topic has been closed for replies.

2 replies

Ussnorway7605025
Legend
October 1, 2020

was there any any Dn objects in this scene before you updated Dimension?

if so then updating will corupt your files and its best to start over with Obj files

Ares Hovhannesyan
Community Expert
Community Expert
September 30, 2020

You can uninstall and install previous version from your CC App (need to open menu on the right of Dn app in CC App by cliking on "...") if you want to finish your project. Also try to import your "Dn file" into Dn through File->Import->3D object.