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Participant
March 29, 2022
Question

Screen Blank (Dimension)

  • March 29, 2022
  • 2 replies
  • 476 views

Hello-

 

I have a newer razor computer. I am opening the adobe dimension and am seeing a blank screen where the design box is. Please help me. I think it has something to do with the design card? My computer and the adobe dimnesions app is up to date. 

 

Thanks!

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2 replies

Ussnorway7605025
Legend
March 29, 2022

so does this razor happen to have external Gpu?

Ares Hovhannesyan
Community Expert
Community Expert
March 29, 2022

Here is info how to solve the similarly bug with Adobe Substance 3D Stager. Please try it Stager viewport is blank | Substance 3D Stager (adobe.com)

May be that can help