Screen Blank (Dimension)

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Hello-

I have a newer razor computer. I am opening the adobe dimension and am seeing a blank screen where the design box is. Please help me. I think it has something to do with the design card? My computer and the adobe dimnesions app is up to date.

Thanks!

Problem or error

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Ussnorway7605025

Legend

so does this razor happen to have external Gpu?

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Ares Hovhannesyan

Community Expert

Here is info how to solve the similarly bug with Adobe Substance 3D Stager. Please try it Stager viewport is blank | Substance 3D Stager (adobe.com)

May be that can help

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