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T
tuanshehan
Participant
April 8, 2025
Question

Unable to Open Document

  • April 8, 2025
  • 2 replies
  • 324 views

I keep getting the Unable to Open Document error whenever I tried to open a file I was working on for days. This is really annoying! Does anyone know how to fix iit? 

2 replies

M
Margaryta Vol25946675jvzn
Participant
April 10, 2025

Did you manage to open the file? I am getting same error now

T
tuanshehanAuthor
Participant
April 11, 2025

Nope, I couldn't open it. I tried everything (restarting the Mac, reinstalling Dimension and even opening on Subtance 3D Stager). I had to rework on my project from the beginning. Luckily, it was in the initial stages. But still, it was inconvenient. Hope you were able to! 

M
Margaryta Vol25946675jvzn
Participant
April 11, 2025

Was easier for me, I got an .fbx version of the object and that worked.

V
valentin_1994
Participant
April 8, 2025

I got the same issue.. 

 

Ares Hovhannesyan
Community Expert
Ares HovhannesyanCommunity Expert
Community Expert
April 8, 2025

Thanks for sending log files. Team will review it and take into account for next update.

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