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A
Arengu
Inspiring
May 11, 2022
Question

Unable to open previously saved Dimension file

  • May 11, 2022
  • 1 reply
  • 627 views

Hello, I was working on a certain Dimension file, saved it, and then closed Dimension; and now when I try to open that file, I get a lot of waiting and then a blank screen, no visualisation even though the scene, actions, and properties panels work and have opened the project.

Could anyone tell me what's wrong with the file? I've tried more than once, but nothing different...

Here's a 7-day perishable link to the file: (forum doesn't allow uploading) https://ydray.com/get/t/16522750525143WhmI27e39766f4e8Rs

 

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1 reply

Alexandre Becquet
Community Expert
Alexandre BecquetCommunity Expert
Community Expert
May 13, 2022

Hello, can you share the file if we can test?

  1. The first thing it's to clear up the Ram
  2.  share the file with us

 

We will try to help you 😉

A
ArenguAuthor
Inspiring
May 14, 2022

I'd already put a link to the file in my first post, here is a renewed one : https://ydray.com/get/t/16525136754993JBXv8460bf2d8f31tC

Ares Hovhannesyan
Community Expert
Ares HovhannesyanCommunity Expert
Community Expert
May 15, 2022

I am able to open your file after importing it into Adobe Stager. Stager converts it to ssg file. But cant open in Dimension even after exporting as GLB from Stager. I think something is wrong with polygons. . 

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