What's going on here?

Forum|Forum|1 year ago
July 28, 2024
2 replies
769 views

And opening up several previous version Dimension files, they all seem to be in a permanent real-time render mode slowing down everything. How do you turn this off? When the bugs are ironed out, a brilliant update though. This example here are glass effect objects.

Dn_4-02.zip

This topic has been closed for replies.

JMathews

Community Manager

Woah, that video is trippy! Never seen this before. Can you please get your application log files from Help > Get logs and send that over so we can take a closer look at what's happening code side?

Are you able to interact with the viewport in terms of adding objects, assigning materials, changing the camera view?
Are you able to enable raytracing (this can be toggled on at the top-right of the viewport)?
When you enable raytracing do you get similar graphic issues?

Adobe Principal Product Manager, 3D & Immersive

H

Howard_FAuthor

Known Participant

Thank you JM. I opened the same Dn file again and it did not freak out this time. Here are the logs you requested, one when it had the glitch (28.7.24) and the latest one (today 30.7.24) when it didn't. Ray tracing seems to work fine. I wasn't able to switch to GPU rendering, greyed out. Not sure which is recommended on that.

Dimension-2024-07-30.zip

Dimension-2024-07-28.zip