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telepatik
Known Participant
October 2, 2020
Question

When open "A problem caused the application to stop working correctly." error?

  • October 2, 2020
  • 5 replies
  • 1104 views
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    5 replies

    J
    janericster
    Participating Frequently
    October 30, 2020

    FINALLY it is working with the latest Big Sur public beta (11.0.1 - 20B5012d).

    Looks like it was an issue with Apple and not Adobe after all!

      Alexandre Becquet
      Community Expert
      Alexandre BecquetCommunity Expert
      Community Expert
      October 30, 2020

      Hello, thanks for this info. And FYI it's not recommanded to work with beta 😉 Testing ok but for a good worflow use currently apps 😉 There is a lot of issues in the beta and they can do things like that! 😉

      B
      bmundy1960
      Participant
      October 30, 2020

      CIA_Design  good advice......  I can't help myself I always wanna try the latest and greatest new stuff.   I will say this as I went to try to update to 11.0.1 it said my version of 11.0 was up-to-date and there was no update available.   Well I guess I'll wait a few days and see if it pops up.

       

       

      C
      ccedrone
      Participant
      October 28, 2020

      Same issue here running Big Sur and has been an issue for weeks. I've begun using Cinema 4D to get the same work done. I've seen a lot of these posts pop up but doesn't seem to be any help for any of them from Adobe. Anyone have a fix found yet?

       

      Tried rolling back to different versions of Dimension.

      Uninstalled and reinstalled all of Adobe CC after cleaning out remaining pref files.

      Tried launching the app in safe mode.

      Looking at the activity on the app launch it looks like it can't find the graphics card, which is an issue they said was resolved awhile ago. Their fix in support says to update the graphics card, which isn't a thing on MacOS. It's built into the OS updates.

       

      For awhile Photoshop and Illustrator would not create new documents, only open existing projects which I would adjust and export as new files. This was eventually fixed, but I tried opening a .dn file and the same issue happens.

      B
      bmundy1960
      Participant
      October 26, 2020

      Yep having the same problem!.

       

      Dylan SANT
      Dylan SANT
      Participant
      October 26, 2020

      Same here.. Bigsur too...

      J
      janericster
      Participating Frequently
      October 25, 2020

      I am having the exact same problem (also using the current Big Sur build - 20A5395g). Hopefully it works with the final release but something tells me Adobe needs to update Dimension to make it work properly. Not sure why Dimension was updated with all of the other apps this week. 

      J
      janericster
      Participating Frequently
      October 25, 2020

      Typo above..should have said "Not sure why Dimension was NOT updated with all of the other apps this week" in time for MAX. I logged a bug report about the issue with Big Sur. Hopefully the Dimension developers will fix this ASAP as Big Sur is going to ship any day now.

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