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kelseyw92154451
Participant
June 26, 2018
Answered

Why does my mockup render jagged?

Hey, my jar mockup goes very jagged when I render it. Does anyone know how this issue can be resolved?

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    JeanetteMathews
    JeanetteMathewsCorrect answer
    Adobe Employee
    June 26, 2018

    Oh my.  Looks like it might be a normals/UV issue.  Hard to tell.  Any chance you can send me the .obj model file?  You can send it to tickets@adobedimension.com with a link to this forum so I know the context of where it came from.  This is only showing up in the render, correct?

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    JeanetteMathews
    Adobe Employee
    JeanetteMathewsCorrect answer
    Adobe Employee
    June 26, 2018

    Oh my.  Looks like it might be a normals/UV issue.  Hard to tell.  Any chance you can send me the .obj model file?  You can send it to tickets@adobedimension.com with a link to this forum so I know the context of where it came from.  This is only showing up in the render, correct?

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      kelseyw92154451Author
      Participant
      June 26, 2018

      Hi Jeanette, yes it was a UV issue. All sorted now

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