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3dms
3dms
Participating Frequently
January 4, 2017
Answered

We've got a problem with our website

  • January 4, 2017
  • 5 replies
  • 631 views

Hello, perhaps i 'll get an answer to our problem,  since this year without  having done any modifications to our website, a Gallery module of wordpress doesn't work as before. the link to the picture SCR is broken only the path to thedirectory but the path to the picture doesn't appear...

We used a template Wordpress Photoreactive and used the module wp-gallery-custom-links

Thanks in advance

<img data-attachment-id="667" data-orig-file="https://3dms.fr/wp-content/uploads/2015/10/les-montagnards-ambiance-fin-de-journee.jpg" data-orig-size="1500,1000" data-comments-opened="0" data-image-meta="{"aperture":"0","credit":"","camera":"","caption":"","created_timestamp":"0","copyright":"","focal_length":"0","iso":"0","shutter_speed":"0","title":"","orientation":"0"}" data-image-title="Les Montagnards ambiance fin de journée" data-image-description="illustration 3D de perspective extérieure" data-medium-file="https://3dms.fr/wp-content/uploads/2015/10/les-montagnards-ambiance-fin-de-journee-300x200.jpg" data-large-file="https://3dms.fr/wp-content/uploads/2015/10/les-montagnards-ambiance-fin-de-journee-1024x683.jpg" alt="illustration 3D de perspective extérieure" style="margin: 2px; width: 79px; height: 79px;" src="//3dms.fr/wp-content/uploads/2015/10/" width="248" height="248" title="Les Montagnards ambiance fin de journée" data-pin-nopin="true">
    This topic has been closed for replies.
    Correct answer rayek.elfin

    The wp-gallery-custom-links plugin is no longer supported or developed, and, based on the comments on Wordpress.org, the plugin seems to have compatibility issues with WP 4.7 and other plugins such as Jetpack.

    I checked the code that is generated, and the image sources are not linking to the actual images - just to //3dms.fr/wp-content/uploads/2015/09/ - which means something is amiss with the plugin's code that generates these. The links still work, though - which tells me it is probably a compatibility issue with the newer version(s) of WordPress.

    You may have to look around for an alternative plugin, or invest money in a WordPress developer who fixes this for you.

    5 replies

    3dms
    3dmsAuthor
    Participating Frequently
    January 5, 2017

    First of all, thanks a lot for many answers, solution we get. Happy news Year for every one:)

    BenPleysier So the adress od our website is 3DMS we are a 3D CG company, we make 3D Illustrations and movies.

    I'll check about the autonomous update options in our Wordpress Backoffice to see what you mean. Ben M​

    paulk7737514 i contacted them, and get a quick answer, perhaps they are going to help me and by the way help people who are facing this same problem.

    rayek.elfin yep you're right, this plugin is no longer supported, it's what i get from the creator of this plugin, but they are going to try to help me after i contacted them in the same time i posted this message.

    Thanks Nancy OShea​ for this advices !

    And again, tahnk for your help and avdvices.

    rayek.elfin
    rayek.elfinCorrect answer
    Legend
    January 4, 2017

    The wp-gallery-custom-links plugin is no longer supported or developed, and, based on the comments on Wordpress.org, the plugin seems to have compatibility issues with WP 4.7 and other plugins such as Jetpack.

    I checked the code that is generated, and the image sources are not linking to the actual images - just to //3dms.fr/wp-content/uploads/2015/09/ - which means something is amiss with the plugin's code that generates these. The links still work, though - which tells me it is probably a compatibility issue with the newer version(s) of WordPress.

    You may have to look around for an alternative plugin, or invest money in a WordPress developer who fixes this for you.

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    January 4, 2017

    One of the biggest drawbacks to using WordPress is incompatibility with older themes & plugins  Not all themes are created equally.   Likewise, some plugin developers get lazy and stop improving their products. 

    When your WP installation is updated, things can  break down.  It's time to find a new Theme and/or plugins.

    Reverting to older versions of WP is not a good idea for security reasons.   WP is open source and as such an  easy target for hacking.  So it's important to stay current with latest security patches even if it's inconvenient in the short term. 

    Nancy

    Nancy O'Shea— Product User & Community Expert
    paulk7737514
    paulk7737514
    Inspiring
    January 4, 2017

    Why don't you contact the theme creator?

    B
    Community Expert
    Ben MCommunity Expert
    Community Expert
    January 4, 2017

    Wordpress has a habit of performing auto updates on itself and/or plugins if you allow it.  It is possible one of the updates has resulted in an issue.  If you have previous backups, I would take a snapshot of today and upload it to a testing area for us to examine and restore the backup.  Otherwise, as stated, if you give us a link we can take a look and give you an assessment, but you may also want to reach out to the Wordpress community and specifically the developer of your plugin to get their take on the issue as well.

    BenPleysier
    Community Expert
    BenPleysierCommunity Expert
    Community Expert
    January 4, 2017

    Perhaps if you gave us a link to the site, we may be able to help.

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