A

Anonymous

Question

9.0.115.0 Fullscreen Bug on Vista

Forum|Forum|18 years ago
December 4, 2007
34 replies
8762 views

Greetings,

I've yet upgraded to 9.0.115.0 and installed successfully. However I noticed videos in fullscreen gives screen such as following scrreenshot:

Screenshot

I have uninstalled using uninstall utility, and reinstalled it cleaner. Problem did not change. I thought it might be problem of my FLV player, so I decided to try on various websites such as infamous Youtube. Fullscreen error was exactly same.

Currently my computer specs are following:
Intel Core2Quad 6600 @2.4 GHz
2,048 MB of Ram
Palit ATI Radeon HD2600 XT , 512 MB video card...
Windows Vista Ultimate 32-bit
Screen Resolution: 1680x1050
Tried and got same result on : IE7, Firefox and Opera

It worked perfectly on my virtual PC using Windows XP, however did same on my other friend's Windows Vista. Every animation and video plays perfectly fine as in normal, but fullscreen video is out of question (note: fullscreen audio still playing as well). Problem here is only on Fullscreen and only on Windows Vista and all browsers. However, since I know where controls of player are, I can actually click them by guessing where they are etc. on video player, just no image of them nor no image in video just screen such as above. Also not to mention turning back to original page using ESC key, re-renders entire page (very slowly) on every browser, IE, Firefox, Opera...

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A

Anonymous

Sisla, we're absolutely going to have Flash Player Engineering take a look at this. We just had a Flash Player security update that took up all my time. That's out the door, so I'm going to try to write this up today (before I leave on vacation on Thursday). But if I can't get to it I'm going to pass it to my teammate. But we're absolutely going to look at it, and mgmt assures me they can work with ATI...

V

VikiTheWiking

Participant

I am having the exact same problem with player 9.0.115.0 on Windows Vista but I use an ATI Radeon 9250 based videocard with the driver supplied by Vista (because there is no support for this card from ATI). Setting the hardware accelaration as low as "disable all Direct Draw and DirectX acceleration…” helps but does not solve the problem and creates other problems (in particular with the Windows Media Player browser-plugin).

My question is: Has the problem been solved yet ?

A

Anonymous

It's still something to be fixed. a 512 mb card with DirectX 10 capabilities, showing entire Aero skin etc., can not accelerate a 2D video render, is hard to believe. Either ATI, or Adobe at least should communicate with each other to resolve the issue.

I've also filed a feedback form on ATI Catalyst for Vista crew feedback site. But ofcourse company relations might be more effective to resolve issue than individuals. Usually individuals are seen more like people who can't do something right in their computer than defaults :)

Still one problem persists even tho hardware acceleration disabled and happens with IE, that, after fullscreen page does not show static objects just as HTML or images (even it shows animated parts of flash anims) unless you scroll down page and such.

A

Anonymous

Alright, I think can narrow it to ATI problem (or at least Graphics card problem)

Installed it to onboard Graphics chip Intel board Vista laptop, it didnt have such issues.

Anyway, as final result, I've uninstalled entire ATI drivers and added "Standard VGA" instead. Flash player seems to work, even with flickering on default mode and slow motion on fullscreen.

Reinstalled my drivers. At least disabling hardware acceleration from settings makes it okay for now. So problem is obviously miscommunication of ATI drivers/graphics adapter and unable to use hardware acceleration for it which comes as default with Flash Player 9.0.115.0

Hope it leading Adobe and ATI to check about it together, I guess.. At least 30% of video cards around the world might have this very problem.

T

Takarii

Participant

Thanks a lot for your prompt investigative work SiSLA, much appreciated! Disabling hardware acceleration works swimmingly

Now, thanks to you I can enjoy fullscreen playback in my favourite browsers once again.

A

Anonymous

I've sent news to other friends about the issue, they will also inform me with their hardware and results of Flash 9.0.115.0 test on their Vistas.

A

Anonymous

I just hope it is from drivers, if that's only thing. I'm using 7.11 (currently latest) drivers of ATI for Vista (32-bit) , what hits me through is, I did not do any other updates before I installed , it was still 7.11 drivers and 9.0.47.0 was running beautifully.

Actually I feel a bit ashamed not to report this during beta stage, because I was looking for wmode = opaque option where also can run fullscreen (Jeroen wijering's player) in their forums, they directed me to beta version of this one, after trying beta and having this very same bug, I uninstalled it and went back to 9.0.47.0 to have correct fullscreen and thought "heck, it is a beta, can be fixed by time it is released obviously" , seems noone encountered this during beta.

T

Takarii

Participant

I'm using the same graphics card and drivers as you are SiSLA - ATI Radeon HD 2600 XT and Catalyst 7.11, so please let me know if you figure out what the problem is, I will be most grateful.

A

Anonymous

Well, I firstly installed Active X, from 9.0.47, IE could not show fullscreen
Upgraded my Opera and Firefox, then they started to bug from fullscreen too. So my guess was it is specific to "9.0.115.0 on entire OS", and both ActiveX and Plugin suffers from the same bug.

A

Anonymous

quote:

Originally posted by: SiSLA
Well, I firstly installed Active X, from 9.0.47, IE could not show fullscreen
Upgraded my Opera and Firefox, then they started to bug from fullscreen too. So my guess was it is specific to "9.0.115.0 on entire OS", and both ActiveX and Plugin suffers from the same bug.

My suspicion is that it's going to be specific to your video card or drivers.. but my guys will gather that info from you and we'll go from there...

A

Anonymous

Two things to keep in mind here:
1. Flash Player is an ActiveX control for IE Windows. And a plug-in for everything else. So it looks like this might be specific to the plug-in.

2. Flash Player is 32-bit only. So the 64-bit test would be irrelevant.

Takari, you can open a case if you like too. :)

K

KenChur

Participant

I need a fix for this problem. Send me one when available.

M

mezogabesz

Participant

The solution is simple- uncheck hardware acceleration in setting.

That's all.

A

Anonymous

Thank you for that, as far as I saw so far, 9,0,115,0 fullscreen bug is same for entire OS, not individual browser, so you corrected me so, we can assume, if your IE is upgraded to 9,0,115,0 too , it will be bugged as well.

And we can probably say, it is also same for both 32-bit and 64-bit versions of Vista, may be something to do with DirectDraw codes for DX10, who knows.

A

Anonymous

Thank you Mr. Wolfe,

And for Takarii, can you double check if IE7 version is also 9,0,115,0 through Flash version checker?

T

Takarii

Participant

Aha, very perceptive! Somehow that inconsistency didn't strike me as odd. You are correct, Internet Explorer is indeed using the previous version 9.0.47.0.

A

Anonymous

Thanks SiSLA.. I'm having someone get in touch with you to gather more info.

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