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Robert__W0828
Robert__W0828
Participating Frequently
April 24, 2018
Question

Adobe Flash Player Not Working in Windows with Edge

  • April 24, 2018
  • 1 reply
  • 1238 views

As I understand there has been an update to Adobe Flash Player.  Adobe Flash Player is no longer showing videos on my PC.  Here are my specs:

Windows 10 Pro, Version 1709, OS Build 16299.371

Edge 41.16299.371.0

Edge HTML 16.16299

I seem to recall getting notifications of an update and my Norton software blocking this.  However, I did check the update to Windows 10  I got around April 12 and it mentions that I got the security update to Adobe Flash Player so I am not sure what happened.

When I go to play any video, I get this message.   Any suggestions of what I should do?

This topic has been closed for replies.

1 reply

_maria_
_maria_
Legend
April 24, 2018

Hi Robert__W0828 ,

Microsoft embeds Flash Player in IE and Edge and all updates are released by Microsoft on Patch Tuesday, most recently being April 10.

Please provide a direct link to video the exhibits the behaviour so that we may attempt to reproduce the behaviour.

When you click in the Learn More link, what happens?  Does a pop-up window display, or does it redirect to another page?  If a pop-up window, please post a screenshot.  If redirects to another page, please provide the exact URL of the page.

Thank you.

--

Maria

Robert__W0828
Robert__W0828Author
Participating Frequently
April 24, 2018

Maria,

Thank you for your response.  Let me share the items you have requested.

1.  Direct Link to a video that exhibit the behavior.

That could be any video.  No videos are playing (well videos in GIFs still play and I did have one "short video" from I think an Instagram post play).  In any case, here is an example from YouTube, this would be a music video:

Halsey - Alone ft. Big Sean, Stefflon Don - YouTube

2.  When you click on Lean more what happens.

I get a Help pop-up.  Let me screen shot it in two windows as it scrolls. 

Here is the first screen capture:

Here is the continuation of that capture:

I did restart the browser and computer.  I check to be sure my browser was latest version.  I did not restart my router or shift to Chrome.  I am optimistic within Edge this is fine.  On my other PC with Edge and the Windows update, videos show fine.

Let me know if I need to share more.

Thanks,

Robert

_maria_
_maria_
Legend
April 24, 2018

Hi Robert__W0828

YouTube doesn't use Flash video anymore.  They haven't for several years.  I was able to view the video you're attempting to view, and right-clicking on the video displays the HTML5 video context-menu, not the Flash Player context-menu:

I would attempt all of the troubleshooting steps in the YouTube help pop-up.  If none work, I recommend reaching out to YouTube for assistance.

--

Maria

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