Participant

Question

ALL Flash Audio Stuttering: YouTube, Pandora, etc

Forum|Forum|12 years ago
October 4, 2013
10 replies
48137 views

Within the last few days, something must have updated that is causing ALL my Flash Player streams to stutter miserably while playing in either Chrome or Safari. This inludes sites like YouTube, Pandora, Grooveshark, Spotify, etc.

I'm running Mac OS X Version 10.8.5 on a MacBook Air 1.3Ghz Intel Core i5, 8GB 1600 MHz DDR3.

Adobe Flash version is the latest version.

The stutter is an infrequent clicking that sounds like my speakers are being destroyed. Strictly a Flash problem because all local music and non-flash players play audio perfectly.

Please help or participate if you're having a similiar problem.

Best,

MM

This topic has been closed for replies.

J

JAGUAR6CY

Inspiring

Video stuttering? Common and easily fixed. Try this: Solved? Flash player jerky and freezes browser

GrouseLouse

Participant

Any actual fixes for this?

I don't have multiple Flash extensions. I don't have "Spelunky HTML5".

In fact I opened Chrome Canary and have ONLY the Adobe Flash plugin enabled. Audio still stutters. Any activity on my desktop - not just in the browser - causes the Flash audio to stutter.

B

brosk

Participant

Been dealing with this issue for months... So frustrating. Exact same issues... only in Chrome and would go away temporarily with a chrome restart.

I finally just solved it.

I figured that it must be an extension conflict. In my case it was... it was the Techsmith Snagit extension. As soon as I disabled it my problems went away.

I was so excited that I actually just made an account to share this with any other perplexed and sad users.

Cheers.

aLTeReGo

Participant

That was it brosk‌! Thanks!!

K

kevin_teske__wk_

Participant

I was experiencing a pronounced stuttering when playing any audio in Chrome v40.xx on Mac OS X v10.10.2. This included YouTube, embedded Flash players, the embedded .wav playback, and Google Hangouts. Deleting the "Spelunky HTML 5" extension eliminated the issue.

B

banpickles

Participating Frequently

I've also been experience the same problem on my Sony Vaio, it's been a little over 1 week now with this stuttering, garbled audio. Everything is up to date, I've disabled all my add-ons, still having the same issue. YouTube works fine when I uninstalled Flash (HTML5 plays fine). I use Firefox mostly, this also happens when I browse on Chrome. I can't find any solution to this problem.

Any help is greatly appreciated.

jas515

Participant

I don't know if my problem is the same as everyone else's here, but here's a capture of the issue I'm having:

http://screencast.com/t/NZu2CzcNXbP

I'm running a MBP with 2.8 GHz Intel Core i7, 16 GB 1600 MHz DDR3, Yosemite (10.10.1), and Chrome 40.0.2214.10 beta (64-bit) (because I saw in another thread somewhere else that running the latest beta might fix this - it doesn't).

If I restart the browser, the chatter/stutter goes away temporarily.

mathildeo

Participant

Exactly the same problem for me. As you say, restarting the browser and/or mac does fix the problem temporarily.

D

davidmtml

Participant

Hey everyone, was searching for an issue to this problem a bit ago and ran into this thread. I eventually solved the issue (for myself at least) by giving flash player higher priority via task manager. Set it to "above normal", and all was well. Hope this helps!

jeromiec83223024

Community Manager

This thread is about Mac, but thanks for the feedback. Those of you that are affected, are you still seeing this in the latest Flash Player (15.0.0.223)?

mathildeo

Participant

Yes, I got this problem recently. Brand new macbook pro (from around august) and this problem didn't happen until now recently (November)

Tired the disabling in chrome://plugins , worked for a day and then I closed my mac. Didn't turn it off, just closed the top. When signing in again, it started with the stuttering again, still with the plugins disabled.

D

DNZ15

Participant

Hello,

I had the same problem, the audio and video stuttered. (Using a quite old MacBook with OSX Mavericks on it)

not that it matters that much because this is a simply a Chrome/Flash Player problem.

A workaround (that worked for me) is to type chrome://plugins/ in the URL bar en click "details".

Now if you go to shockwave player, you will see two or three Flash player installs(plug-ins). You simply need to disable one or two of them and test with refreshing a youtube clip and open a new tab or so, and check if it still stutters.

My guess is that the build-in Flash player has a conflict with the installed Flash player on the system (that's why you have more than one Schokwave player plug-in installed in Chrome). This is a problem (bug) that should be fixed.

I hope that I've helped some people

jeromiec83223024

Community Manager

I'm more than happy to research this. The truth is, the majority of us use Macs as our primary machines. I haven't seen this issue before. We definitely haven't been messing with audio codecs lately.

Can you guys give me some specifics to help narrow down the testing? Operating System Version, Problematic URLs, Model (Macbook Pro [Late 2007]), Browser and Flash Versions would all be helpful in trying to identify the common denominator.

Thanks!

jeromiec83223024

Community Manager

Also, if this is laptop-specific, does the issue happen both when the laptop is plugged in and when it's unplugged? I'm wondering if there's a power-conservation thing in play here.

T

TheWalt2

Participant

I am having this exact same issue, and uninstalling Flash is not an option. Looking forward to any real solutions, especially from Adobe. This is a chronic problem.

A

Anonymous

Same here, and I have a thread that hasn't been answered for days :/

C_F_McBlob

Inspiring

Odd that it does it with Chrome as well, because it has its own proprietary Flash Player, independent of the one Safari uses. Have never experienced this on my Mini, and I test in Safari, Opera, Chrome, and Firefox.

You may want to try a "clean install" to get rid of the plugin(s) instead of simply updating them. How to perform a "clean install" of Flash Player in Mac OS X

Also, does this happen under a different account? Have you tried it under another account?

A

Anonymous

I had to do a nuke and repaving of OS X and still get the same problems. It's the latest versions of the plugin that are doing it. the one in Chrome is still produced by Adobe, it is just built into the browser, rather than as a separate download.

EDIT: just tested on a new account and it also stutters. This is why people hate Flash! A Core2Duo shouldn't even hesitate to run smoothly!

EDIT 2: Disabling Flash in chrome://plugins causes Mixcloud to fall back (?!) on HTML5 player. No stutter.

C_F_McBlob

Inspiring

djslife wrote:
The one in Chrome is still produced by Adobe, it is just built into the browser, rather than as a separate download.

No... you're totally wrong. The Flash Player plug-in for Mac you can download here is an NPAPI plugin. The proprietary plug-in in Chrome is a PPAPI plugin. Adobe doesn't make that modification... Google does. Chrome is the ONLY browser using the PPAPI plug-in. Safari, Firefox, Opera, SeaMonkey, IE, iCab, Maxthon, OmniWeb... all use the NPAPI plug-in.

Disabling Flash in chrome://plugins causes Mixcloud to fall back (?!) on HTML5 player. No stutter.

That's because HTML5 (mp4) doesn't require a plug-in. That's actually not a "fallback". MP4, WebM or OGG is a default on pages where HTML5 video has been implemented. Flash is now the fallback.

A

Anonymous

Yes! I've had the same problem, in the last few days. All browsers, audio stutters when using the UI. Scrolling, switching tabs etc. Any use of the computer causes audio on Soundcloud and Mixcloud to stutter. YouTube HTML5 player is fine.

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