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Anonymous
October 30, 2006
Question

Flash 9 Installed but not detected

  • October 30, 2006
  • 115 replies
  • 28884 views
I have installed flash player 9 on my computer. according to adobe's website it's installed however any time i go to a website requiring flash it says that i need to download flash player 9. i have tried to uninstall and reinstall several times yet the same symptoms occur. the weird thing is that there are two user accounts on my computer. one of them has no problem with flash and the other account does. i've tried setting up a new user account to see if flash would work on another account and it will not. all of the user accounts have administrator rights. i am really confused at this point and don't know what else to try. i am also running ie7 and this problem didn't start until i downloaded ie7. it seems that there are a lot of people out there having trouble with flash 9 and ie7. i have tried to email adobe about the issue but i have not heard back from them. does anyone have any suggestions. thanks for your help in advance!
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    115 replies

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    M
    Mr__Vengeance
    Participant
    November 20, 2006
    I had the same problem with 6.0. I upgraded to 7 and still doesn't work.

    However, it works just fine with Firefox.
    R
    Reproman66
    Known Participant
    November 20, 2006
    Please give this a try. 5 out of the 6 including myself in this forum and other threads have tried it and it has worked. It is a standalone install of flashplayer 9.0.28.0. I opens the usual security box that shows it is a macromedia.com file. when I installed I had unistalled any FP that I had and I had Shockwave 10.9 installed. I think there is a co relationship between SW and FP some how. It is for IE only. I have IE6 and dial up and FP now works with no issues.
    B
    bobchisam
    Participant
    December 20, 2006
    Thank you very much. I have trying to get Flash 9 to work for weeks and notthing has worked until I tried the install on your post.
    A
    Anonymous
    November 14, 2006
    I am having the same issue, after 2 weeks I finally got a response from someone at Adobe- their response is below, I tried it.. didn't work for me, maybe it will work for someone else.

    With regard to your query, I suggest that you download and run our
    latest uninstaller
    http://www.adobe.com/go/14157

    Then download the exe installer:
    http://www.adobe.com/go/full_flashplayer_win_ie

    It is recommended that you temporarily disable your Antivirus, as it may
    interfere with the installation process.

    Verify if Flash player is working by going to this link.
    http://www.adobe.com/go/15507

    If the above does not work, please ensure that you are running the
    installation as admin or as user with full permissions. If you are
    running on a restricted
    account, you may need to edit your system registry and allow certain
    entries to make Flash player work.
    http://www.adobe.com/go/19148

    If you are running Windows XP service pack 2, there are certain settings
    that block Flash ActiveX. Try the technotes below:
    http://www.adobe.com/go/19479
    http://www.adobe.com/go/19482

    In case the above steps does not work or you do not wish to alter your
    system configuration. You can try non-ActiveX browsers such as Firefox
    or Netscape.
    Flash player should work fine there.

    Hope the above is of help.
    A
    AntD00d
    Inspiring
    January 14, 2007
    quote:
    Originally posted by: mmaclellan
    I am having the same issue, after 2 weeks I finally got a response from someone at Adobe- their response is below, I tried it.. didn't work for me, maybe it will work for someone else.

    Then download the exe installer:
    http://www.adobe.com/go/full_flashplayer_win_ie
    This seems to have to fixed my problem. I wonder why ActiveX download to install/upgrade didn't work correctly with my XP Pro. SP2's IE6.0 SP2 (all updates).

    A
    Anonymous
    January 27, 2007

    This has worked on XP home, IE6. This is GR8 thank you!!!!!!!!!!!!!
    E
    ezion_geber
    Participant
    November 14, 2006
    yeah i have had the exact same problem. the only souluntion i have found is using firefox instead of IE7 and even then some sites still don't work
    T
    ton62
    Participant
    November 13, 2006
    I also was using IE 6, then I tried IE 7 and was having the same problem. I would uninstall 7, went back to 6, retried 7 again...so forth.

    Everything seems to be working fine after I re-installed IE7 and Flash Player 9.

    I'm using IE 7 v. 7.0.5730.11 and Flash Player v. 9,0,16,0.

    Update IE 7 to the current version mentioned above and try the following, it helped me to get Flash Player 9 working:

    Issue
    After you complete the installation of the Flash Player ActiveX control in Internet Explorer for Windows, the post-installation test page shows a quotation mark (") where the test Flash movie should be. When you attempt to view other Flash content in Internet Explorer for Windows, you also see this missing content icon.

    Reason
    If you previously installed a later version of Flash, you may be prevented from reinstalling that same version or an earlier version. For example, if, while testing, you installed Flash Player 9,0,16,0, and then removed it, further installations of that same version may appear to complete but are not functional. This issue can cause the display of a quotation mark (") at the end of the installation where the Flash Player confirmation movie should appear.

    Solution


    Warning : The following solution involves the Windows System Registry. Editing or manipulating the registry incorrectly can result in serious system damage, which may require reinstallation of the operating system. If you are not comfortable editing the registry then it's best to take your machine to a professional. If you choose to proceed, it is essential to create a complete system backup and a Windows System Restore Point before proceeding. Adobe Systems cannot be held responsible for damage resulting from this information.

    To test for and resolve this issue:

    Choose Start > Run.
    Type regedit in the Open box, and then click OK to start the Windows Registry Editor.
    Navigate to the following registry key:
    HKEY_LOCAL_MACHINE\SOFTWARE\Macromedia\FlashPlayer\SafeVersions
    Right-click and delete the folder named Safe Versions.
    Using Internet Explorer for Windows, reinstall Flash Player 9 from the Flash Player Download page on the Adobe website at www.adobe.com/go/getFlashPlayer.

    I hope this helps.
    A
    ALGCAP
    Participant
    November 12, 2006
    This is my problem also... IS there a solution?
    J
    Jacq01uk
    Participant
    November 13, 2006
    I just had another go but this time also un-installed 'shockwave' from my pc 1st....
    ... bingo!...
    I got the install instructions etc which I never got b4 and now it's okay....
    Hope this helps ne1...
    Still didn't get a reply from 'those upstairs' tho......
    J
    jjrosner
    Participant
    November 13, 2006
    Same problem and none of the reported "fixes" works for me. Flash player was not recognized since about the time I started running IE7 Beta.
    Running - XP Pro SP2, IE7 released version
    S
    Staringatthesky
    Participating Frequently
    November 9, 2006
    You can place in on the list.
    So today I decided to upgrade my IE6 to IE7. Went to Youtube and could not see the video. So I decided to upgraded the Adobe Flash Player. Yet youtube keeps informing me that I don't have it and to install it in order to watch the video.
    So for the umpteenth time of installing and uninstalling I still get nothing! So I downloaded the Adobe Flash Player 9.0.21.75 Beta and still it doesn't work.
    I have Windows XP? I thought for one minute that it was something to do with the programs that I deleted today but the only programs I delete was:
    Google Earth,Adobe Photoshop 7.0, and Microsoft Money 2004.
    So have anyone found a solution to this problem?
    A
    abraxas_365
    Participant
    November 6, 2006
    Internet Explorer is my only default browser...

    But I am sure some people appreciate the help. Where the hell is Adobe on this?
    B
    beakay72
    Participant
    November 6, 2006
    Hi abraxas, thanks for your reply. Sorry my solution didn't help you.

    Something tells me the answer is so obvious we've all missed it.

    This is just a thought so bear with me here...
    Did you check to see if "Set Program Access and Defaults" settings have not changed?

    B

    T
    Teresa381969
    Participant
    January 17, 2007
    Hello, I don't understand what you mean by this. In my Netscape 7.2 Plug Ins folder were 3 icons for Flash. I copied and pasted them into Internet Explorer's (Ver 6.0.2900.2180.xpsp_sp2) Plug Ins folder. PLEASE help me find this. THANKS.
    B
    beakay72
    Participant
    November 5, 2006
    I've been having the same problem, too. But, what I finally "noticed" today (after removing Flash for the umpteenth time) was... when the flash player was being installed, it was automatically installing to Netscape (my default browser) and NOT Internet Explorer (I use both). Oddly enough, although Netscape is my default browser, I use IE most times.

    Sooooooooooooooo, I decided to try the following....

    In my Netscape 7.2 Plug Ins folder were 3 icons for Flash. I copied and pasted them into Internet Explorer's (Ver 6.0.2900.2180.xpsp_sp2) Plug Ins folder.

    Restarted PC
    Visited adobe.com and page info indicated Flash Player was successfully downloaded and installed. It appears to be working fine now.

    Hope this helps.

    Good luck,
    B
    A
    Anonymous
    November 5, 2006

    Just want to add that I have the same problem with IE7 and flash 9. If I want to see a page that requires flash, I have to use my firefox 5.0. Adobe, please let us know when there is a fix.

    Thanks
    B
    bluehaze74
    Participant
    November 4, 2006
    Hello there, just registered here.
    We have a serious incompatibility with IE 7 and Adobe FP 9 here!
    Even when downloaded to HD and IE being closed, FP9 will install _silently_ but not work afterwards!

    IE5.5 had this bug, IE 6 has it too and IE 7 hasn't it got fixed yet: the zone bug.
    I added adobe.com to Trusted Sites zone, set security to LOW (!) and really enabled each and everything, so as if I wanted to create a huge security hole in my PC. Went to adobe.com, tried to install flash player, but the install prompt "Do you want to run ...?" did NOT appear.
    So I removed Adobe.com from Trusted sites, closed every other IE window, put my system in serious security danger by even enabling unsigned ActiveX for Internet (!) Zone, but voila, this time it worked!!!
    Trusted Sites zone seems to have a bug that no matter how insecurely you adjust your system, yet some ActiveX controls won't get installed.

    [edit] This may help to get the basic issues resolved:
    http://www.adobe.com/go/tn_19166
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