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Question

Flash Player 11.3 Status - Updated 8/2/12

Forum|Forum|13 years ago
June 16, 2012
52 replies
243396 views

First, we apologize for any problems that you may be encountering with the latest version of Flash Player 11.3. We've been working around the clock to resolve these issues and I'd like to update everyone with our current status.

Flash Player 11.3.300.268 (Mac and Windows, all browsers) was released on July 26th, 2012 to address the following issues:

Various general stability and rendering issues

Flash Player 11.3.300.270 (Windows only, for all browsers except Chrome) was released on August 2nd, 2012 to address the crash that occurred in FlashPlayerUpdateService.exe on some systems. No other changes were made.

We'd like to get your feedback. Please let us know how this release works for you by responding to this thread or creating a new thread or bug report if a new problem is occurring.

Thank you. I will update this post as additional information becomes available.

Updated 6/19/12 - Flash Runtime blog post: Update on Flash Player 11.3 and Mozilla Firefox Issues

Updated 6/20/12 - Added link to Flash Player update for Firefox stability issues

Updated 6/22/12 - Added link to the audio update post

Updated 6/28/12 - Added information on planned release

Updated 7/11/12 - Added information on the new Flash Player 11.3 update

Updated 7/26/12 - Added information on Flash Player 11.3.300.268 and FlashPlayerUpdateService.exe workarounds

Updated 8/2/12 - Added release note for Flash Player 11.3.300.270 and the fix for FlashPlayerUpdateService.exe

This topic has been closed for replies.

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O

Osayed_Shadid

Participant

Ihad download the last update for FLASH PLAYER

But it still can't work on www.youtube.com

and this picture for the problem

http://www.mediafire.com/conv/f2c4b8ec5e5bbaaa7f0afcffcdfdd7cd48612ce84371d0a51df29223f6f89e3b6g.jpg

can any one help me ... !! ??

E

Eccentric Bee

Participant

I am running Chrome and have had repeated "crashed flash"

I know only one version should be enabled. But none of them work!

I am running Version 19.0.1084.56 of Chrome on a 10.6.8 Version Macbook Pro.

Aggravating!!

Thanks for any help.

Flash (3 files) - Version: 11.3.300.257 (Disabled)

Shockwave Flash 11.3 r300

Name:

Shockwave Flash

Description:

Shockwave Flash 11.3 r300

Version:

11.3.300.257

Location:

/Applications/Google Chrome.app/Contents/Versions/19.0.1084.56/Google Chrome Framework.framework/Internet Plug-Ins/Flash Player Plugin for Chrome.plugin

Type:

NPAPI

Enable

MIME types:

application/x-shockwave-flash

Shockwave Flash

.swf

application/futuresplash

FutureSplash Player

.spl

Name:

Shockwave Flash

Description:

Shockwave Flash 11.2 r202

Version:

11.2.202.235

Location:

/Users/crane/Library/Application Support/Google/Chrome/NPAPIFlash/Flash Player Plugin for Chrome.plugin

Type:

NPAPI

Enable

MIME types:

application/x-shockwave-flash

Shockwave Flash

.swf

application/futuresplash

FutureSplash Player

.spl

Name:

Shockwave Flash

Description:

Shockwave Flash 10.3 r181

Version:

10.3.181.26

Location:

/Library/Internet Plug-Ins/Flash Player.plugin

Type:

NPAPI

Enable

MIME types:

application/x-shockwave-flash

Shockwave Flash

.swf

application/futuresplash

FutureSplash Player

.spl

Enable Always allowed

K

kewpiedoll04

Participating Frequently

I installed the newest Adobe flash 11.2.300.265 update today and it did not work well at all. I tried to play a game on Pogo and it was totally distorted and it kept freezing. I had to again uninstall and go back to the 10.3 version. That is the only one that seems to work in Firefox. I will have to wait until an update that's proven to work with Firefox. I have uninstalled too many times the last few weeks.

A

abnthug210

Participant

The newest update (.265) did not alleviate any of the issues that I've had for the past couple of weeks. I'm still unable to use YouTube or any other flash heavy websites (IGN, GameTrailers, etc.). Trying to load any of those pages without disabling the plug-in will result in FireFox locking-up.

Just FYI, my PC uses:

Vista Home Premium

32-bit operating system

Intel Core Quad CPU Q6600 @ 2.40Ghz.

I guess it's back to IE (blegh) until another 'fix' is rolled out.

Thanks for trying though. I know it'll be fixed eventually.

A

Anonymous

I registered for the forum just so I could reply here that the new version (.265) is not working for me in Firefox 13. The audio for YouTube videos now works fine (it used to stop after 10-30 seconds), but the video continues to be completely shot. I get mostly still frames that change every 5-10 seconds. On the "find what version of flash you have" page, the little animation at the top splits into vertical bars that are doing different parts of the animation at the same time. I'm using Windows 7 64-bit.

B

beautiful_disaster311

Participant

Still isn't working for me. I have XP and using Chrome. Updated the Chrome which automatically updates newest verions of Flash. Played a video and it worked fine for a couple of minutes and then went right back to doing the skipping sound. I can't go back to the older version of Flash on Chrome because it won't let you, but my IE works just fine. I hate using IE though

A

Anonymous

Same here. Still getting skipping and stuttering audio with XP on firefox. Videos play fine in IE. Sick of changing to IE every time to watch a youtube video

I notice most of these 'solution' posts seem to be about flash crashing completely but when will there be a fix for the stuttering and jumping audio problem???

K

kewpiedoll04

Participating Frequently

I did try to install flash in Internet Explorer and flash would not work at all. I was getting total distortion and a yellow flshing across the screen and couldn't even see a thing. So can't even use it there. So I installed Google Chrome and flash works great. I hope there is a solution soon in Firefox as its my favorite browser to use. Since all my installing and reinstalling flash I am now having problems with Facebook loading in Firefox. I have to try a few times before I can get it to come on. I don't know if that has anything to do with it but thats when my Facebook problem started.

M

Menhof

Participant

I don't have real player installed and still see white space where it should show flash banners/video. Adobe please get this fixed I cannot keep up like this.,,

A

Anonymous

Chris,

I've been running the Beta 265 version in FF 13.0.1 in Windows 7 Pro 64-bit for awhile now. (Note: I really had no issues with 262, just testing this one out). The loss of browser focus is still there. I've had a couple crashes:

https://crash-stats.mozilla.com/report/index/bp-f8b16f3d-f27f-4c6e-89b9-4c8f62120708

https://crash-stats.mozilla.com/report/index/bp-53aaf2f7-421e-4320-b5d7-9e7322120708

https://crash-stats.mozilla.com/report/index/bp-02fb4477-a88b-4050-b0c3-bbe122120708

They've all happened while watching NASCAR RaceBuddy at nascar.com during races. But, that was after using it for more than an hour and I think 1 race it never crashed. I had other tabs going at the same time and I'm sure some of them also had videos or other flash content. Other than those hiccups, no problems with playing videos or any audio issues. Doing any testing here where something has to run for an hour or more and may or may not occur would be a pain to test/verify if any settings actually fixed anything. I wonder if I should even report it but they did happen.

Oh, was testing out myspace as someone reported a problem there: http://www.myspace.com/tomhouse and it doesn't work when trying to play music there but I think that's due to a coding issue on their end not recognizing the version number as valid or something.

Mark H.

chris.campbellAuthor

Legend

Thanks Mark. Would you mind also opening a bug at bugbase.adobe.com and note the nascar.com crashes along with the mozilla bug id's? I want to make sure we don't loose track of your findings.

Thanks,

Chris

A

Anonymous

Chris,

Created bug for the nascar.com crashes: https://bugbase.adobe.com/index.cfm?event=bug&id=3283287

Thanks,

Mark H.

R

Rex Summerfield

Participant

Flash Player version: WIN 11,3,300,262 showing ghosting and green bar with NVIDIA Quadro 4000 graphics card (driver 296.88). I rolled back the driver with a clean install to version 275.65 and cleared up the issue for now. Bug report filed.

T

T1n0Bec0n

Participant

i'd uncheck the "hardware acceleration" under settings on the flash player, that solved the problem for me.

A

ajp1228

Participating Frequently

I unchecked the hardware acceleration box, disabled the Real Player recorder extension, etc.; none of these helped for me. I'm still having to bring up IE when I want to play those Flash games on Facebook; they no longer work in Firefox.

A

Anonymous

i got this crash today.

https://crash-stats.mozilla.com/report/index/c471de72-51c6-4cc5-8e8a-1aa0d2120710

https://crash-stats.mozilla.com/report/index/7f4713bb-6c7a-45ee-8fe3-188722120710

i dont think this version is any different from 262

A

Anonymous

I've just installed .265 version of flash and it seems to solve my problems with sound. I tried this build with following browsers:

Firefox 13.0.1

Opera 12.00

Internet Explorer 9.0.8112.16421

Chrome 20.0.1132.47 m

All on 32 bit Windows Vista Ultimate. I believe in my case the issue is soundcard, which is an oldie Creative X-Fi. Anyway, everything works fine by now.

M

molszewski

Participant

I've installed the 11.3.300.265 version of plugin, however my issues with sound not working or freezing when using terminal services are not fixed.

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