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chris.campbell
chris.campbell
Legend
June 16, 2012
Question

Flash Player 11.3 Status - Updated 8/2/12

  • June 16, 2012
  • 52 replies
  • 243396 views

First, we apologize for any problems that you may be encountering with the latest version of Flash Player 11.3.  We've been working around the clock to resolve these issues and I'd like to update everyone with our current status.

Flash Player 11.3.300.268 (Mac and Windows, all browsers) was released on July 26th, 2012 to address the following issues:

  • Various general stability and rendering issues

Flash Player 11.3.300.270 (Windows only, for all browsers except Chrome) was released on August 2nd, 2012 to address the crash that occurred in FlashPlayerUpdateService.exe on some systems.  No other changes were made.

We'd like to get your feedback.  Please let us know how this release works for you by responding to this thread or creating a new thread or bug report if a new problem is occurring.

Thank you.  I will update this post as additional information becomes available.

Updated 6/19/12 - Flash Runtime blog post: Update on Flash Player 11.3 and Mozilla Firefox Issues

Updated 6/20/12 - Added link to Flash Player update for Firefox stability issues

Updated 6/22/12 - Added link to the audio update post

Updated 6/28/12 - Added information on planned release

Updated 7/11/12 - Added information on the new Flash Player 11.3 update

Updated 7/26/12 - Added information on Flash Player 11.3.300.268 and FlashPlayerUpdateService.exe workarounds

Updated 8/2/12 - Added release note for Flash Player 11.3.300.270 and the fix for FlashPlayerUpdateService.exe

This topic has been closed for replies.

52 replies

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S
sgarciaDev
Participant
June 21, 2012

Over here at MOG we're seeing issues with audio skipping and distortion for our users who have recently upgraded to Flash Player 11.3. When we have them downgrade to 10.3 the problems go away. After some debugging it seems that the issues arrise when the stream buffer has fluctuations, but not empty. This is a big deal for our service and we're going to be instructing users to downgrade until the issue is fixed. Let us know how we can help get this resolved ASAP. Thanks, Stephen (Director of Product at MOG).

S
sgarciaDev
Participant
June 21, 2012

I should also say that we're seeing this issue manifest in Chrome, Firefox and Safari. Haven't tested IE yet, but we're getting community complaints from this browser.

chris.campbell
chris.campbellAuthor
Legend
June 20, 2012

Flash Runtime blog update: Update on Flash Player 11.3 and Mozilla Firefox Issues

chris.campbell
chris.campbellAuthor
Legend
June 20, 2012

Added link to Flash Player 11.3 Audio Update which details the known audio issues, status update, and troubleshooting steps.

M
mikefconnell
Participant
July 10, 2012

I have downloaded and tested the version of flash (below) on my PC. It still has the stuttering audio problem whenevever I use the mouse and rollover a suggested video in YouTube.

Here is an example URL (http://www.youtube.com/watch?v=liqF6EamiE4&feature=g-all-c) and roll the mouse up and down over several videos in the suggestions section of the page.

Flash Player version: WIN 11,3,300,265
Debug Player: No

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB7.3; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; .NET CLR 1.1.4322)

Browser Version: 4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB7.3; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; .NET CLR 1.1.4322)

Browser Name: Microsoft Internet Explorer


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