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Participating Frequently
December 14, 2007
Question

Flash player causes IE7 to crash

  • December 14, 2007
  • 49 replies
  • 9292 views

I use Win XP Home with SP2 and IE7, on a 2 week old PC (so both were OEM loaded).
I have installed Flash Player in order to get a decent experience from websites.

On one site - and one site only - anything from 15 to 120 seconds after the home page has loaded, I get a message that "IE has encountered a problem and needs to close". By sending an error report to M/Soft and then getting the message box with a 'More Information' option, every time this says that it is Flash Player that has caused the crash.
I am directed to the Macromedia/Adobe site to update Falsh - but I already have the latest verison installed. My version in the Windows/System32/Macromedia/Flash directory is Flash9e.ocx.
Based on tips seen elsewhere, I have even added a copy of this in the same directory and renamed it as Flash.ocx.

Further more, I have uninstalled (using the Adobe/Macromedia special uninstaller) and then re-installed (every time downloading a new copy of Flash from Adobe and/or Macromedia) at least 6 times in the last 10 days, each installation being clean, with no programmes running and no anti-virus or anti-spyware software running at all.

This is driving me absoutely potty, as no-one can offer any help - not Adobe e-mail Technical Support, not MIcrosoft, not the PC supplier, not the wesbite where the problem is, no-one.
Yet it is a real problem but no-one is prepared to take ownership of it.

Has anyone in the communities got any ideas as to how to solve this?

Many thanks
bolehill

PS: Neither Flash nor IE7 were upgrade installations - they were installed as new.
    This topic has been closed for replies.

    49 replies

    Participant
    January 21, 2009
    Thanks, this has really helped me out.
    Participating Frequently
    September 24, 2008
    Bolehill,
    Thanks your solution worked well for me!
    Participant
    July 22, 2008
    I have figured out if you quickly click pause after the page loads when starting a video clip. Then right-click, and turn the quality to low, most will play all the way through.
    Participating Frequently
    July 21, 2008
    with these new drivers and Flash problem was solved . Thanks for the tips.
    Participating Frequently
    July 21, 2008
    bolehill and cooter, you both are very helpful. thanks for nice tips.
    Participant
    July 14, 2008
    Run windows update.
    Participating Frequently
    July 14, 2008
    use sp3 with home edition.
    Participating Frequently
    June 16, 2008
    Yes. After update all it's ok. But before i get the same errors.
    Participant
    June 2, 2008
    I updated ie and it works great ;]
    Participant
    May 15, 2008
    After installing XP SP3 am sure there will be there no more probs