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Participating Frequently
December 14, 2007
Question

Flash player causes IE7 to crash

  • December 14, 2007
  • 49 replies
  • 9292 views

I use Win XP Home with SP2 and IE7, on a 2 week old PC (so both were OEM loaded).
I have installed Flash Player in order to get a decent experience from websites.

On one site - and one site only - anything from 15 to 120 seconds after the home page has loaded, I get a message that "IE has encountered a problem and needs to close". By sending an error report to M/Soft and then getting the message box with a 'More Information' option, every time this says that it is Flash Player that has caused the crash.
I am directed to the Macromedia/Adobe site to update Falsh - but I already have the latest verison installed. My version in the Windows/System32/Macromedia/Flash directory is Flash9e.ocx.
Based on tips seen elsewhere, I have even added a copy of this in the same directory and renamed it as Flash.ocx.

Further more, I have uninstalled (using the Adobe/Macromedia special uninstaller) and then re-installed (every time downloading a new copy of Flash from Adobe and/or Macromedia) at least 6 times in the last 10 days, each installation being clean, with no programmes running and no anti-virus or anti-spyware software running at all.

This is driving me absoutely potty, as no-one can offer any help - not Adobe e-mail Technical Support, not MIcrosoft, not the PC supplier, not the wesbite where the problem is, no-one.
Yet it is a real problem but no-one is prepared to take ownership of it.

Has anyone in the communities got any ideas as to how to solve this?

Many thanks
bolehill

PS: Neither Flash nor IE7 were upgrade installations - they were installed as new.
    This topic has been closed for replies.

    49 replies

    Participating Frequently
    April 25, 2008
    thanks bolehill
    April 24, 2008
    Thank you
    Participant
    April 23, 2008
    thank you for the solution bolehill, it is working now!
    Participant
    April 20, 2008
    I had the same problem, and then i installed the IE8 beta and it works fine...
    Can you believe that?
    In Firefox also no problems so far...

    I hope this helps to someone...
    Participating Frequently
    April 15, 2008
    Thanks for the great solution bolehill, but i'm still having some problems. I'm going to install fresh OS tomorrow ;/
    Participant
    April 9, 2008
    as i saw some topics in Adobe i can tell u guys that IE is very main reason of the problems !!! it has conflict with adobe and I'm wondering why they dont resolve it !

    correct me if i'm wrong !
    Participant
    April 9, 2008
    Thanks for the solution bolehill
    Participating Frequently
    April 5, 2008
    IE is a no-no. FF works for me.. No problem with it yet. Why do people even use IE??
    Participant
    April 3, 2008
    I had nothing but trouble with adobe until I found these forums.. great tips, thanks for sharing
    April 3, 2008
    Downloaded these new drivers and my (small) Flash problem was solved too. Thanks for the tips in here.