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Participant
December 8, 2013
Answered

Flash player stutters for 1 second then continues normally

  • December 8, 2013
  • 51 replies
  • 139797 views

Hi all,

Problem is very weird. I have Mozilla Firefox, IE, latest flash (11.9), Win 8.1 All latest updates. Online video playback with flash player stutters in a very weird way - even if video is fully downloaded it stutters for a second irregulary and then continues normally as if nothing happen. This stutter is similar like someone just opened something on a slow hdd and thus makes the flash playback stutter for just a second (even though i have an ssd that is very fast; rest of computers is i7, r9 280x, so a fast and modern computer). This happens in irregular intervals on both browsers. Video is watchable but this is very annoying. I tried reinstalling just about everything except the OS itself. I disabled hardware acceleration and set cash to unlimited in flash settings, still nothing. This happens with youtube as well as all other flash video in both browsers. Ofcourse other video playback is fine (.avi, .mp4 etc). It can happen 5 times in 5 minutes, and than nothing for half an hour and then starts again.

Anyone else had a similar problem?

    This topic has been closed for replies.
    Correct answer TenshiTec

    I have the same problem. It just happen only with Windows 8.1. My System: Core i7-3770, 16 GB Ram, 256 GB SSD and a stable VDSL2 25 Mbit internet connection. System is up to date. Newest flash version is also installed: 11.9.900.170.

    To temporary solve the problem, i go to task manager under details and set the cpu affinity for FlashPlayerPlugin_11_9_900_170.exe to 1 core.

    With Flash Version 11.5 the problem is gone, but it's a old (unsave) version of flash.

    Google Chrome is the only browser without this problem.

    I tried all. No problems with Windows 7 and Windows 8.0. It's only under Windows 8.1.

    51 replies

    Known Participant
    June 22, 2015

    The video sometimes still stutters, i've made a try with Firefox 39 beta 7 32 bit.

    I didn't try Firefox beta 64 bit because the stable version won't be release soon on the face of it.

    I guess it will work better with firefox 64 bit.

    jeromiec83223024
    Community Manager
    Community Manager
    June 22, 2015

    This clearly a lot of passionate posts here, but this thread is crazy long, provides some really suspect advice and has drifted pretty far from the original issue.  There's not a lot of utility left.  I'm going to lock it.

    If you're experiencing a specific video playback problem, I'd recommend a few things in order:

    1.)  Please work through the video troubleshooting guide.

          https://helpx.adobe.com/flash-player/kb/video-playback-issues.html

    2.) See if the issue happens in multiple browsers (it's a really useful data point).  Chrome/IE/Firefox on Windows, Safari or Firefox and Chrome on Mac will give you a good survey of the available plugin architectures.

    If you're still stuck, please follow the directions in the video troubleshooting guide on providing the dxdiag report (if you're on Windows) or your the specific make and model of your machine (if you're on mac) and include additional information about what you tested and saw in a new post.  We'll do our best to help get it resolved.


    Thanks

    alexs20
    Participant
    April 16, 2015

    Is windows 10 TP also affected by this bug?

    Participant
    January 31, 2015

    I can confirm that flash player 16 still has problems in firefox 35.0.1. in fact, I have had problems with all firefox versions, all flash versions for over a year. Windows 8 or Windows 8.1 or Windows 8.1 Update 1, all firefox versions and flash versions I have used since at least the start of 2014 have had problems. Firefox browser stuttering if there is any flash content anywhere in any tab that invokes the flash player plugin. And I have a Haswell i7-4770 With 8GB 1600 RAM with a samsung 256 SSD, and a Nvidia GTX970 3GB 1400MHz GPU. Tried GPU acceleration both on and off, makes no difference. Videos stutter (take your pick out of the 10,000 to 20,000 videos that have done it the past 13 months). Not only that, have has the same problem with Maxthon browser. Any version from the past year. It causes game stuttering really bad. But not just me. For the game I am referring to (wgt) there are literally thousands of posts from people with similar problems: flash game stuttering. Wgt had 100,000 users worldwide as of 3 years ago. There is probably more than half a million wgt game users now. Half a million gamers worldwide who are at the mercy of adobe and longstanding buggy flash.

    I wish web-developers world-wide would abandon flash. Or that Adobe would do the right thing and make flash source open source, so that these issues could be fixed. I find it unusual that adobe can't reproduce the problem. I can't see how the problem wouldn't occur to almost anyone on almost any browser! Seriously, what does adobe testing do? Put a hardcopy of flash source over a peanut-butter sandwich?

    I might add that wgt golf game is for real money. Players have to buy credits to do most things. perhaps a law suit from 500,000 angry wgt players against adobe might shake things up a bit. Sorry, but I quite expect as has been the case for Adobe not to fix this, not reply, not give a hoot. But it isn't right nor is it fair to internet users worldwide to be at the mercy of one company with buggy and closed source adobe flash code. I mean, html isn't owned by anyone. In fact, most ubiquitous code that the web is built on is NOT proprietary. Flash is the only code and content that is quite ubiquitous, closed source and buggy. It is both wrong and unethical for adobe to hold the experience of a large portion of the web (which doesn't belong to any one company or individual) in their hands. Wake up adobe! Do the right thing: either fix your code, release it as open source, or shut it down altogether. You don't own the web, so do the right thing!

    Known Participant
    January 31, 2015

    HTML5 is getting better and better, youtube won't use flash in firefox 36.

    And an add-on, Shumway, is developped currently so we can have a workaround of flash in the next few months.

    Participating Frequently
    February 1, 2015

    HTML5 doesn't support 5.1, no way I'll use it

    January 27, 2015

    I am having the same issue with Windows 8.1 Pro x64. This is a major issue for me as I use my PC a lot for BBC iPlayer and Plex Web Player which both use Flash.

    It is an odd stutter in that it doesn't just stop and restart. It is more of a extreme slowdown for a second before then going into "fast forward" for a second to catch up. This happens randomly about every minute. It isn't my internet connection as my laptop can play the same stream perfectly fine. Even, as part of a test, at the same time.

    The PC in question is an i5 4690K (not overclocked) with 8GB DDR3 1600 memory and a nVidia GTX 760 2Gb video card.

    Could someone please confirm that this is only a Windows 8 issue. I am considering downgrading to Windows 7 as this is a major issue for me.

    Participant
    January 27, 2015

    switch the core affinity to a single thread in the meantime and wait it out, win 10 isn't far off (it's free too)

    January 27, 2015

    As far as I know, you would have to do that every time you run the Flash player. That is not an acceptable solution for me. I would rather downgrade to Windows 7.

    So my question still stands - is this a Windows 8 problem only? Is Windows 7 stutter free on the same hardware as people who are having problems in Windows 8?

    johnw33800223
    Participant
    January 24, 2015

    This is happening on Chrome as well.

    Participant
    January 24, 2015

    Great news, after patching this out for a few months the problem has returned with the latest flash updates. Top notch stuff I tell you.

    If Adobe comes around to an actual fix for this issue might they consider
    A. Having a separate build for 8.1
    B. Having an easily downloadable hotfix that can be applied to each new rebuild of Flash player.

    Participating Frequently
    December 19, 2014

    I still have this problem, in Chrome, Firefox and sometimes my Samsung Galaxy S3 phone

    Participating Frequently
    December 31, 2014

    It's almost a new year (2015) and Adobe Flash Player still stutters.

    Participating Frequently
    January 10, 2015

    When are they going to fix this?

    amullins0080
    Participant
    December 16, 2014

    Surprisingly I can also confirm that this worked for me. I just recently bought a new Alienware Alpha PC and was wondering why the heck the video was so choppy when streaming. Im running the latest adobe update 16.0.0.235. I ran the command as stated...rebooted...and the chopiness disappeared, it was all gone. The issue was alot more noticeable for me since i use a big screen tv. Thanks guys for all the help.

    Muratonder65
    Inspiring
    December 2, 2014

    Try this solution. It worked for me. Possible Solution to Firefox Hangs or Crashes.

    TiesTorN
    Participating Frequently
    December 2, 2014

    that has nothing to do with the problem being discussed here.

    Muratonder65
    Inspiring
    December 2, 2014

    Smooth scrolling has been known to cause Flash to stutter, so It wouldn't kill people to try it and see if it helps their case, cause it did mine. I'm sure the Original post solved their problem by now. But there are still hundreds of other people with similar problems with Flash (some related to just HWA alone)  

    TEX79
    Participant
    November 20, 2014

    November 20th 2014 Captains log- I have a Dell Optiplex GX280 PC desktop with Intel Pentium 4 (2.80 GHz) and nVidia GeForce 9400 GT with 3.5 GB RAM (upgraded power supply unit to create enough wattage for GPU) all right so here's the deal... a week ago I have been using Windows XP Pro 32 bit exclusively with zero problems, all my streaming videos work fine.  I decided recently to install Windows 7 (x32) on my 2nd hard drive and I installed all updates from microshaft installed driver for sound car video card etc install adobe flash player newest version (15)  now I am an anime fanatic, I watch all the most current series that are any good.

    Video streaming (chia-anime.com my preferrred site)  stutters even after it buffers, sometimes i can "fix" a scene that was unwatchablw due to stuttering by rewinding but it keeps on doing it quite often very annoying and frustrating that it is not an easy fix.especially since my video streaming worked perfectly under Windows XP.  Tried installing google chrome, problem happens in both firefox and chrome i prefer firefox only anyway, there needs to be a fix!  The issue is definitely NOT with my HARDWARE but some kind of problem between Windows & 32 bit and Adobe 15 i believe... some conflict although there is no error report when it happens.

    I made an account with adobe forums specifically so i could comment on this one thread.  I am going to try now to uninstall Adobe 15 and restart and then install the archived version of adobe flash player version 11.5.149 and see if that fixes my issue. will come back soon and let you know if this fixes the issue because there is a new episode of NAruto Shipuuden on today and i'll be damned if it's going to stutter on me.  at the worst case scenario I'll restart the computer and go back to my WINDOWS XP!!!

    TEX79
    Participant
    November 20, 2014

    ok well uninstalled version 15 and installed version 11.5.502 of adobe flash player and that made the stuttering much worse.  I restarted my computer and went into my Windows XP system and video streams great, the problem must be something in my new Windows 7 system so ill try and check the configurations and research the issue some more.  assuming at this point that it has nothing to do with adobe or firefox (since both newest versions work perfect in my Windows XP system on the same computer on the other hard drive) but something in win7 settings or drivers or something ill check those out and see what i can dig up