Skip to main content
robneville53
robneville53
Participant
March 2, 2017
Question

Getting rid of Software you installed that I don't want [Macs Ads Cleaner inadvertently installed when updating Flash player]

  • March 2, 2017
  • 2 replies
  • 552 views

I forgot to click on don't install Mac Ads Cleaner when I updated my Flash Player for my Mac. Now I can't seem to get the sucker uninstalled. I removed it from auto startup and deleted the program but it keeps coming back. It affects my performance by doing scans I don't want. It pops up during sessions in other applications asking me if there are pop-ups - (nope only you) - How can I get this piece of malware you installed by default off my machine?

This topic has been closed for replies.

2 replies

_maria_
_maria_
Legend
March 2, 2017

HI robneville53 ,

Unfortunately, you were tricked into using a malicious Flash Player installer. None of the official Flash Player for Mac installers, downloaded from adobe.com, contain any third-party software.  If you have the link to the site you downloaded the installer, please private message it to me, or email it to phishing@adobe.com.  In the future, please only download Flash Player from the adobe.com site.

Googling Mac Ads Cleaner returns a bunch of results​ that may be of assistance in cleaning your system.

--

Maria

kglad
Community Expert
kgladCommunity Expert
Community Expert
March 3, 2017

(i have to disagree with that.  flash player has had tag-along ware selected by default for many years.)

_maria_
_maria_
Legend
March 3, 2017

Hi kglad

Please re-read my comment:

None of the official Flash Player for Mac installers, downloaded from adobe.com, contain any third-party software.

You're screenshot is for Windows, not Mac.  The OP installed Flash Player for Mac, not Flash Player for Windows, and Flash Player for Mac installers do not have any third party software offers on the download page.  To verify, go to https://get.adobe.com/flashplayer/otherversions.  In step 1 select the Mac OS, then in step 2 select a Flash Player type (NPAPI or PPAPI), you will see that no third party offers are made.

--

Maria

kglad
Community Expert
kgladCommunity Expert
Community Expert
March 2, 2017

what a nightmare.

google how to remove it and see if you can get help that way.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices