that looks a ps plan that you may want to cancel if you don't want a subscription. ... View more

this is inadvertently marked as spam by me.  please restore it. ... View more

i'm not aware of any phone support so i don't know who you called.  but adobe supports its current (and one major previous) versions. ... View more

@Diego_Ugarte1742    check your account, https://account.adobe.com does it show any trials/subscriptions? ... View more

that's in the first link. ... View more

adobe supports cc. ... View more

hoping sooner, but am discouraged. ... View more

start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html   if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html   if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html   if those all fail, change your cc language.  eg, try international english   if that fails, change the install location   ... View more

if you're trying ~oct 20, retry when the aws outage is resolved. ... View more

it's more reliable to   restore your new computer  uninstall adobe from your old computer  then migrate your old computer to your new one  then install adobe  ... View more

check amazon for updates  ... View more

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. if you're unable to follow the steps described, check your account (https://account.adobe.com) for a payment problem. all payment problems must be resolved before cancellation is enabled, https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html ... View more

retry when the aws outage is resolved. ... View more

retry when the aws outage is resolved. ... View more

retry when the aws outage is resolved. ... View more

retry when the aws outage is resolved. ... View more

ok ... View more

up to 14 days, if you qualify. ... View more

retry when the aws outage is resolved. ... View more

good to hear.  and thank you for the update. ... View more

retry when the aws outage is resolved. ... View more

retry when the aws outage is resolved. ... View more

retry when the aws outage is resolved. ... View more

retry when the aws outage is resolved. ... View more

aws outage.  wait for restoration  ... View more

wait for the aws outage to be resolved  ... View more

or watch for an announcement of aws restoration  ... View more

retry in a few hours or whatever the aws outage ends ... View more

thanks for the update  ... View more

restore your mac to before the migration.  then properly install adobe apps. ... View more