you're welcome.   do you see how you would migrate from your current to a backup, and work on your current.  if something went wrong, you could migrate the backup to the problematic profile. ... View more

ok since writing this i can confirm, once again, what i said. as i just renewed my full plan for under $200. just contact them. chat. keep asking till you get it. ... View more

contact the google store  ... View more

reset the cc desktop app by making sure it's in the foreground, then press: Win: Ctrl + Alt + R Mac: Cmd + Opt + R if that fails, repair per https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html if that fails and you have windows, open your control panel > add/remove programs > cc desktop app > repair if that fails, uninstall using the correct uninstaller from https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-messaging and then reinstall using* if that fails, do a clean cc install carefully following each applicable step: uninstall every cc app including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html then uninstall the cc desktop app, again using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-messaging clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html check for, and if available, update your os if windows is your os, repair all ms visual c++ versions that can be repaired (use google if you don't know how to do this) if windows is your os update your ms visual c++, if it can be updated (use google if you don't know how to do this) restart your computer (don't skip this) reinstall the cc desktop app using the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html use the desktop app to install your cc programs/trials> if that fails, you probably have a corrupt user account. google your os and how to create a new one. ... View more

you can, when the licenses are due to renew.  otherwise, it doesn't make much sense to reduce something for which you've already paid. ... View more

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/ p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses. <"moved from cc desktop"> ... View more

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/ p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses. <"moved from cc desktop"> ... View more

@IainHamer    it's not clear what you mean by, "it's not getting past the splash card".  eg, if you can't successfully open the cc desktop app, what are you seeing?  a screenshot (that you copy and paste into a reply, don't attach) might be helpful. ... View more

@neross_4684    this is an official adobe site, https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html?linkId=100000321044748 for downloading.  there's no official site for purchasing non-current adobe software. ... View more

re-contact adobe support. ... View more

@precise_vibrancy4796    what are you seeing? ... View more

@FRIdNGE Is your reply to my post? Without seeing the actual structure of the document, I'm not sure anything more complicated than a few simple Find/Changes are required, so I didn't presume.   ... View more

Same with me! Happeing in lightroom even tho I changed my display light settings   ... View more

Excellent! That works 🙂  ... View more

@tiffany_2663    check your account, https:// account.adobe.com ... View more

Thanks for helping me solve the problem) ... View more

signing up for a lifetime subscription... By @drocss ========= There's no such thing as a 'lifetime subscription.'  If you're offered one, run away.  It's a scam.  Bogus offshore sellers make so-called lifetime offers to unsuspecting victims and then disappear when the service stops, a month or two later.   MODERN OPTIONS: ============== Photoshop Elements or Premiere Elements (3 year license, no subscription needed). https://www.adobe.com/products/photoshop-elements.html Creative Cloud Photography Plan (12 months) https://www.adobe.com/creativecloud/photography.html Creative Cloud Bundles & Single App Plans for mobile, web & desktops https://www.adobe.com/creativecloud/plans.html   ... View more

Fuse has been discontinued.   I'm unsure of the current status on Dimension.  I thought it was replaced by Adobe's 3D modeling suite called Substance 3D.   https://www.adobe.com/products/substance3d.html   After completion, you can import your Substance assets into other tools like Cinema4D, Blender, etc...   2D Animation Puppets (cartoons) can be created in Adobe Illustrator & imported into Character Animator, Animate or After Effects (motion graphics) app. https://helpx.adobe.com/adobe-character-animator/using/overview.html https://www.adobe.com/products/animate.html https://www.adobe.com/products/aftereffects.html   ... View more

[Moderator moved this from Using the Community to Adobe Express.]       ... View more

you're welcome. ... View more

@dnbnc    yes, attitude matters. ... View more

LOL.  that was worth watching, 100% ... View more

oh, stupid me.  purple of course.  nothing better than green and purple when addressing speaker checker tools.  a classic combo. ... View more

You can update this thread, when you get an answer from contributor support. That would be an interesting case, also for us. 🙂 ... View more

@Bora23108177ttvp   You're welcome.   ... View more

If the link provided by kglad does not answer your question you MAY have had your card information stolen, which would mean contacting the fraud department for your credit card ... View more

I had to finally abort. Like why are you trying to gaslight us into thinking these improvements are necessary or even remotely good? ... View more

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/ p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses. <"moved from account, payment & plan"> ... View more

awesome ... View more