Creative Cloud Services

I have an iMac M1 with OS 26.4.1, back in 2025 I was able to install my .ccx files.  Now when I tried to install a .ccx file that was an update to a current plug-in nothing happens when I “dbl” click the .ccx file. My .ccx file is in my download folder, I have the latest version of CC - 6.9.0.618 and PS 27.6.  I check the “Unified…..app” the version is 8.5.0.13. Permissions for CC and PS are all inclusive. I need help in resolving this issue, anyone have any ideas what I need to do thanks in advance for your help Michael

Libraries not syncing / freezing

Same isp ‘s modem, I have retired my Linksys WRT 1900ACS and replaced by a new Linksys OpenWRT 7 Pro ( MBE70, LN6001). after the new MBE70 took place, my Adobe CC won’t launch successful as usual.when I put the old 1900ACS back on, the Adobe CC works just fine.Is there any specific setting for MBE70 ?  google ai says it is a fault of the MBE70’s ipv6, but even I turned the ipv6 off, the problem still exits.  what should I do ?  much appreciate for your help.  

Hi,I’am using Adobe Portfolio to publish collections synced from LRc into the cloud.When I update the collection from LRc (edit image or add/delete images) it will update the album (… yes, it changes names) on lightroom.adobe.com (web) but it does NOT update the page (using that specific album) on the portfolio, even after hitting “Update Live Site”. Adding an image (or editing or removing and image) to the collection → image is added (/or synced) into the album on lightroom.adobe.com BUT NOT on portfolio. 

I recently deleted all but one of my files. The file in question is 0.3 GB. Yet the storage says 4.3 GB used? Yes, I Deleted and then Permanently Deleted all the other files, presets, documents, swatches, libraries, etc. The Deleted bin is absolutely empty, I checked. I went through every app I’ve ever used and PermaDeleted everything from the cloud. There are no files in any of the Files tabs like Mobile Creations etc. and the general “All types” file tab just shows the 0.3 GB file. The only place where anything else even shows up is the front page: the Recent Files shows a few RAW files (no previews just blank and a file name) — ones I’ve already deleted and permanently deleted more than 30 days ago! When I try to delete these ghosts, it gives me an error. What on earth is going on? Where are these mysterious 4 GB of unknown files, and how do I get rid of them?

He perdido el 2factor entonces no me permiten loguearme a mi cuenta adobe, entonces pierdo TODO, portfolio, trabajos en la nube, todo estoy perdiendo porque no me dan accesos a mi cuenta de Adobe!!!!

Anything that requires an internet connection within the Adobe platform takes an embarrassingly long amount of time to load. All of their sites glitch when it comes to signing in and a single font can take upwards of 10 minutes to appear in apps. It’s making it hard to work on projects because half of your time is wasted waiting and staring at your screen (or logging in for the 10th time in one day). For a tech company, you think they would pay better attention to these details.

Posting here becasue I'm tired of Adobe doing nothing about it, refusing to warn users, and making the answer a nightmare to get.We have been reciveing calls claiming to be from Adobe in regaurds to a team member activating a trial of Substance 3D - after getting tossed around from support person to support person, it seems like the answer from Adobe is "yeah, thats probably a scam" - PROBABLY? Why in the word does it take 4 different support techs to look at a phone number and say its probably a scam? So I'm posting here in the hopes I can save one person the 45m I spent trying to work with support.If you get a voicemail from (408) 675-3202, it's a scam. Check that you don't have unusal activity on your account, and then disreard it. 

why is it that Adobe have completely isolated themselfs from their customers, there is no email support only a ussles chat bot. i just want help from a real person, who knew how hard that would be in this modern day and age.

I have footage shot across 2 phones and a GoPro.When going abroad, the filenames save according to local time, but the ‘Creation Date’ saves according to my home’s time (London, BST). For example: filming at 14:32 in Germany creates a file called “20260501_143236.mp4” with the creation date 01/05/2026 13:32 🙃 … This, however, does not happen with the GoPro, which saves the files according to local time (in this example, 14:32)So the goal is: I want to change all the ‘Created/Capture’ times from phone media by 1 hour, so I can sort and filter everything chronologically in Premiere.I cannot sort/filter by filename, because GoPros save with a different naming convention unrelated to DDMMYYYY_HHMMSSI tried using Adobe Bridge to shift the Date Created by 1 hour. It then looks correct (the Date Created matches the filename) in Bridge, but this then not updated in Premiere Pro: In PP I HAVE Offline/Re-linked the media, I completely deleted from Project and re-imported, and of course restarte

I have been using Adobe Portfolio to host where others can find all the photos I took on set, and has been working great as I have been able to upload massive galleries with some including over 1000 images on it. I have been able to this up until my last large upload back in late December 2025. Now I am going to upload the rest of the photos for a project I had just wrapped up and its reading “You have reached the maximum number of images per page.” I am now seeing that the max amount of images is 500. When did this change happen and what caused it? Only thing I have recently done is also have some stuff on behance, does that effect it?

I was charged to the free trial, can i kindly have my money refunded 

Hi team, i was charged for a subscription a day before it is about to supposedly renew i already cancelled the subscription via google play. But still i was charged. This is for photoshop express. Can someone assist me

I can start a project in any of the three programs (In, AI, PS) I can create shapes, content boxes, or insert a photo and click and drag it into place at the scale I want.However when I try to resize it after the original placement it will not resize. I can move things with the arow keys, I can select corners and click and drag to select things, I just can not move the items once I click them. Sometimes, It will also work for one or two click and drags and then stop working again.I have rename the Adobe Illustrator XX folders.I have uninstalled and reinstalled. New and older versions.I have deleted previous versions and all the folders in my system.I have tried closing all other apps and only running one of these programs at a time.This is a recent thing, within the past month on my PC.  It works on my Desktop, something changed in the last month when I installed the latest update and it will not revert to the previous version.Please help,

HelloCan someone explain to me how to download all my files that I have in the creative cloud? The creative cloud application only allows me to download one at a time.I have more than 25GB in the cloud and it is impossible to download them one by one. Downloading manually would be a job of weeks.Can somebody help me? Is there a function to download everything at once?

  O app Creative Cloud fica apresentando o "Erro 191", mesmo fazendo todos os processos de reparo esse erro está persistindo. Já tentei todos as formas disponíveis de reparo fornecidos pela comunidade, o que devo fazer?

How can i download my projects (videos and images) from Adobe Portfolio page? I want to take a break from the signature but keep the archives in my computer. Thanks!

Didn't know where else to post, and tried to reach support with no avail. I had the Behance Pro subscription active before I subscribed to Creative Cloud. Since CC already has that product on the pricetag, I didn't renew the individual Behance Pro subscription, thinking it would transfer over (mind you, same account for both subscriptions). Now that I only have the CC subscription, I lost access to Behance Pro and Portfolio (which is very important to me). How can I fix this?

Hi! I am wondering how I can remove the dates on my Portfolio Homepage. It looks like it doesn't give you a blank option when the gallery asks for a date. If anyone can assist, I greatly appreciate it. Thank you,Brendan

I wanna operate this app for online earning but how…  I m till confused 

This is the second time one of my projects has been marked as spam! I've been on Behance for a few years and have posted around 29 projects, half of which have been featured by Behance. I have 8 "Best of Behance" projects and am a proud Behance Pro member.Behance Page: https://www.behance.net/numinousagency    Recent Issues with Project SpamIn the last 2 months, 2 of my projects have been marked as spam without any explanation. All of my projects follow the same layout, including those that have been featured. They consist of project images showcasing the design and identity process, along with links to my other social media and contact information (nothing new or out of the ordinary). That’s it—no nudity, no solicitation, no selling. Yet, for the second time, a project of mine was flagged just 1 day after posting. It had already received 150 likes and is a project I'm very proud of. The first time this happened, I submitted a ticket but didn’t hear back a

Hello, since January 2026 our vulnerability scanners have been reporting a vulnerability for node.exe. The scanner is showing the detected file as Tuesday, January 13, 2026 Security Releases:Path: C:\Program Files\Common Files\Adobe\Creative Cloud Libraries\libs\node.exeInstalled version: 22.18.0.0Fixed version: 22.22.0All of our systems are showing this same vulnerability that use Adobe Creative Cloud.  Management has been asking why these vulnerabilities still exist. I have been fully updated multiple times since January and the vulnerability still exists.Obviously this came with the Adobe installer so why isn’t this file being updated when the applications are being updated?Thank you.

Hi Adobe,I want to raise a frustration that I suspect many solo subscribers share, because I can't be the only one living this.I'm a single user on a paid individual Creative Cloud subscription. I work on my company computer during the day and switch to my personal laptop at home in the evening. One account. One person. Non-overlapping usage. Zero abuse of any licensing terms.Yet recently, I got Adobe’s warning notifications a lot, suspecting multiple users are using the same Adobe account, and got forced to log out or reset passwords to continue using the account. After contacting customer service, I was told that apparently the user can only SIGN IN (not USE) in ONE device at a time, and I am required to manually log out and log back in every single time I switch devices — in my case, that’s a minimum of four times a day. This isn't a workaround or an edge case. This is my normal, daily workflow as a legitimate paying customer.I understand Adobe needs to prevent concurrent account sh