Creative Cloud Services

Hi!I have been having an issue with my libraries being extremely slow for uploading, viewing, and even scrolling through the panel. I am drawing in Fresco, using Photoshop to label and upload to libraries, then animating in After Effects. My drawing canvas is large (6000x6000px) so I can zoom into the assets when I animate and there are a lot of assets in my libraries, but I've never had a problem in the past.The past few weeks, I've only been able to upload two or three assets at a time before the library gives me spinning wheels in all the thumbnails and takes about five minutes to freak out before letting me put anything else in the library. At times, all the asset thumbnails are loaded, but it just won't let me drop in an asset. In After Effects, the library panel will freeze and I won't be able to click or scroll. Closing and reopening the panel does not work. Restarting the program only lets me upload a few assets before it reloads or freezes again. This has made librar

Hi everybody,one of my students (we are on a k12 school plan and each of my students got a gmail school address linked to their adobe account) got this problem when using Adobe Color where he can’t access the LIBRARIES page on adobe color via browser to check the saved color wheels. All he gets is a white background without any room for interaction.I tried to use a different browser, even changing machine (we are on macOS) but on both machines the LIBRARIES page works flawlessly with my account logged in, doesn’t work with his. Other students haven’t got his problem. What could it be? Thanks

A second site on my account is timing out (https://hizineandprint.com/) while the main site (https://shanesakata.com/) is loading properly.    The domain is verified per the dashboard:Custom Domain Name verified–hizineandprint.com–Remove custom domain I have checked with the domain provider (Bluehost) and they say that the DNS has been properly propagated for the hizineandprint site but I get the following error: This site can’t be reachedhizineandprint.com took too long to respond.Try:Checking the connection Checking the proxy and the firewall Running Windows Network DiagnosticsERR_CONNECTION_TIMED_OUTI have checked on my iPhone, iPad and Windows laptop via Chrome browser (I have cleared my cache and CTR+F5) but can’t get the zine site to load.  How can I resolve this issue?  Thanks in advance! Shane

On the Creative Cloud desktop app, when I go to the Stock & Marketplace section and then to Plugins, I can search for plugins like Motion Bro and others, but instead of an ‘Install’ button I only see ‘Learn More’. When I click on ‘Learn More’, it redirects me to the ‘Manage Plugins’ window, where the only available options are ‘Search all plugins’ or ‘Manage plugins’. There is no option to install or add any plugin at all. I’m on a Mac, using Creative Cloud 2025 and Premiere Pro 2025.Has anyone encountered this issue before or knows how to fix it? Any help would be greatly appreciated. Thanks a lot in advance!

Instead of all CCLibs downloading to my computer - why aren’t they available as selective sync like Google Drive or Dropbox? Libraries are for differerent purposes, different projects, different clients etc - WE DO NOT NEED ALL OF THEM, ALL OF THE TIME, TAKING UP LOCAL HARD DRIVE SPACE!!! What is the point of a cloud service if it always dumps everything on your local drive??  I’ve seen numerous queries on this and they always seem to get shut down by Adobe….

Bonjour, Je suis en train de créer mon portfolio via Adobe Portfolio.Je suis vidéaste ayant deux spécialisations : l’immobilier et l’évènementiel. Je veux créer un onglet pour chacune de ces deux catégories, afin de ne pas mélanger les projets.Pour l’onglet immobilier, je veux un thème général clair : arrière-plan blanc, titres noirs.Pour l’onglet évènementiel je veux l’inverse, donc un thème général sombre : arrière-plan noir, titres blancs.Mon problème est le suivant : le conteneur de navigation, tout en haut, incluant les onglets, le titre du site et la bordure inférieure. Les modifications que j’apporte à ces éléments s’appliquent au site entier, et je n’ai pas l’impression de pouvoir désactiver les modifications globales sur ce conteneur.Voici le message qui s’affiche dans leur panneau de modification :“Avertissement : Vous modifiez les styles globaux de toutes les pages.”  Sur les autres conteneurs (bannière, etc.), je peux choisir d’appliquer les personnalisations uniquement à l

Adobe seems to have too many ways to refer to versions. For example, looking at https://helpx.adobe.com/indesign/kb/pantone-color-books-indesign.htmlabout the Pantone change, I see:"Standardized pre-loaded color libraries, also known as Pantone Color books, have begun to be phased out of Illustrator, InDesign, and Photoshop in software updates released as of August 16, 2022.After the November 2022 release, the only Pantone Color books that will remain are:Pantone + CMYK CoatedPantone + CMYK UncoatedPantone + Metallic Coated"If some of us get Adobe 2022 is that the August 16 release? Or the November 2022 release? In the CC app, there is yet another set of numbers:  e.g. InDesign 17.4.1.  I think that's Adobe 2022, but I don't know if it's the August or November release. I can't seem to find a page, a list, a cross-reference, etc. on the Adobe site that pulls these references all together with release dates so our team can determine when and how we

When i place an image (originally vector art from Adobe Illustrator)  from CC libraries into Powerpoint, the image has a very bad resolution (blurry). Please can this be fixed also? I was so happy that after 2 years the add-in finally was working after an update. ps i am working on an iMac

I am able so see my CC Libraries in my browser, but when I open the CC Desktop app, they won't sync. Therefor, they don't sync in the design applications either. I've uninstalled, reinstalled, ran CC Cleaner, cleared cache, restarted, etc. No luck. I'm running Sequoia 15.4.1 and the latest CC Desktop app version. I have Admin rights and am the owner of multiple libraries, so I'm getting pretty desperate. Any advice that I haven't already tried?

I’ve just finished building a project on behance and when i went to tag a friend as a co-owner i simply cannot find them on the list, i’m using their behance username to search, no emails or adobe ID but still their name doesn’t show up. I can still tag other people i follow and other friends, but this person in specific i cannot.

ever since i updated creative cloud my external hard drive icons now default to creative cloud icon on left hand panel of finder window. this is not normal. how do i fix this? see attached screenshot. SSD drive is called “careful”. Computer restart did not rectify this. creative cloud version 6.8.1.865. mac os tahoe 26.2 

3 Stunden mit Support und Fernzugriff, am Ende hilft leider nur die Drohung mit Presse und Öffentlichkeit, dann war das Konto in 3 Minuten wieder aktiv.

 Currently I'm on two plans - 1) adobe creative cloud pro ($79.99) and 2) adobe stock - 25 credits ($49.99) a month. I don't need images frequently and want to cancel. When I tried, adobe offered a promo for $29.99 for an adobe cc. That's obviously a create deal but it's being offered through a different "plan". What happens if I take advantage of this offer? Does my other plan automatically join with this one or will I end up with 2 adobe cc pro plans?

Ich habe im Dezember 2025 über Lizenzpate ein Jahresabo Adobe Illustrator gekauft, Installation der Creative Cloud ging problemlos. Die darin enthaltenen Applikationen konnte ich auch nutzen. Seit einigen Tagen kann ich diese aber nicht mehr öffnen, es erscheint die Meldung Zugriff anfordern. Und in meinem Profil steht plötzlich die Organisation GRN ???Neuinstallation, abmelden, wieder anmelden etc. war bisher erfolglos. Kann mir jemand helfen? 

What's the secret to lowering your Cloud Storage with Adobe?I have deleted so much & yet it says I have 9.4 GB of storage.All suggestions welcome. Thanks!

La Synchronisation des Bibliothèques CreativeCloud ne se fait pas régulièrement, si je clique sur le bouton Mise à jour, rien ne se passe et l’erreur suivante s’affiche en continu. Idem si je me déconnecte de CreativeCloud et relance cette application.iMac M1, Tahoe 26.3 CC 6.8.1865 version française. Ceci presque chaque jour !

The installed fonts from Adobe Fonts are not syncing properly. The issue is more persistent with variable fonts. I need to restart the computer and log in and out of Creative Cloud to temporarily resolve the problem. Additionally, the circle icon that indicates font loading progress does not advance and remains stuck at “0 fonts loading.”

Every time I boot up my system and try to open Adobe software I get prompted to login. Sometimes it will kick me off in the middle of a work session and make me login again. I have to login multiple times a day. I got kicked out of this web browser session while typing this because it even logged me out here and I had to start again. I checked my windows credential manager and everything seems fine. This is the only system I log in to Adobe on, so there isn’t another system interfering. I repaired my CC app and that didn’t help. I read I might need to uninstall/reinstall all my Adobe software, but I use this system for work and have a ton of third party plugins so reinstalling everything would be a massive undertaking I’d prefer to avoid. The main software this happens with is Premiere and After Effects but that’s just because I use them so much and they’re usually the first thing I open.

For the first time since 2018, both my personal profile and my studio profile have been flagged as spam. I am absolutely shocked by this situation. Over the years I have received 34 awards on Behance, including Best of Behance, as well as recognition in Photoshop and 3D categories.   Some of my projects may share structural similarities, but this is purely a publishing system I created to make it easier to present new work and it has nothing to do with spam or deceptive behavior.I was proud to be a Behance Pro member, but I am deeply disappointed that such a serious decision was made without any clear explanation or evidence. Simply labeling my account as spam and removing my work from search visibility negatively affects both my business and the promotion of my projects. I kindly request that this matter be reviewed as a matter of urgency.Best,Artemii Lebedev 

Hi, I made a page with Adobe Portfolio in December through a school paid Creative Cloud account. My account got deactivated between semesters before being reactivated when the new term began. I thought that my page would stay up for two weeks and then deactivate, but that the content would still be editable and I could republish it when my subscription was reactivated. I can’t find the content anywhere on the portfolio editor page or elsewhere. Is it gone? 

I tried reinstall, unistall, install again - nothing works! 

As far as I can tell, my Lightroom library should be less than 40GB, which is where I assume the bulk of my storage is taken, but I’m told that I’ve used almost all of my 120GB storage. I know that I do have a few photoshop files that take a little space, but I don’t think even 1 GB, but I can’t figure out any way to see how my storage is being used. I’ve deleted all of my deleted files and images, and it still says I’m using around 3 times what I believe I’m using. Maybe I’m mistaken, but is there a way to look at file which apps or file types are taking so much space? I hate to delete even more images only to save a few gigabytes, when the difference is so huge. 

i managed to somehow open Adobe Illustrator despite not having it but the Creative Cloud app just keeps loading in it’s rainbow form. It won’t open and let me download normally. I don’t know what is wrong. I opened after effects and it said something about my MacBook Pro 2020 having less than 16GB of Ram.