Questions

In troubleshooting a Cloud Activity warning:"Libraries not currently syncingOpen the libraries panel to sync assets to Adobecloud storage." Where is this mysterious Libraries panel? (note that after I followed this path down a rabbit trail that I still don't know where the panel is still see the syncing error message).I felt confident when my search on Adobe.com led to a webpages that suggested that I should download and run AdobeCreativeCloudCleanerTool.dmg.What a foolish act. Running that app deleted the Creative Clous app.More clicking, another Adobe.com webpage had me download the CCLibrary installer. Whew.Too soon to relax. All Adobe apps disappeared from the Applications folder and Dock (except for Ps, but it's nonfunctional).I had to install LrC, Ps, and Bridge ......LrC v13.5.1 installed successfully, with catalog intact!Ps v25.12.0 installed successfullyBridge v14.1.2.300 installed successfully

Recently i spotted that my cloud filling up (Adobe cloud). When i checked - there are no files in it. I edit everything locally - nothing gets uploaded or synced to the cloud for security. My question is - what info is getting uploaded? How do i know that its not my client’s photos? 6gb of no files is a lot of space, am i going run out of space because if? What exactly is this info, does it have personal details?

I am not able to sign out from creative cloud

If I have a portfolio website connected to my domain name and hosting, and I delete it from the hosting, will it still be on portfolio so I can simply reconnect?

I can’t install any plugins for Premiere Pro through Creative Cloud I’m on mac m3 creative pro plan

I changed my theme from dark to light and then back to dark, and things have changed. Now they black background is grey, which I easily managed to change back to black on the color editor; but the hover on the images is now white with dark text instead of dark grey with white text (as seen on the master template). I can't manage to fix that. Can someone help me? Thanks

Hey guys and gals, Seeing as most i can find on this subject is from 8 years or longer ago i need to ask this question as it’s pretty important to me. Right now i use the photographers subscription for my work but i’m going to follow a new study in graphic design. For school i need to use the Creative Cloud Pro subscription and i can get the student subscription for it. Here’s the important part. These days… Can i sell the pictures i edit and the graphic designs (posters, flyers, cards etc.) i make using the Creative Cloud Pro student subscription if i’m based in the Netherlands? In short. Can i use it for commercial use where i’m located?Hopefully someone can give me a clear answer to this. 

I’ve been facing this problem for months and Adobe still hasn’t done anything about it. Whenever I try to reset my Adobe password, the OTP SMS doesn’t come from an official Adobe source. It comes from random scam-looking numbers on what's App. Even if I block one, the next OTP comes from another unknown number.This is very serious concern regarding privacy and safety concern because most people won’t think twice — they request a code, they get one, and they type it in. But those scam codes can lead straight into phishing,  data leaks, or even losing  bank info without realizing where it started.I’ve reported this to Adobe support many times and even today to look into it seriously, but they don’t take it seriously. Most of the support seems outsourced and nothing actually gets fixed or taken very seriously. Honestly, it feels like this should be investigated at a bigger level because if it’s happening to me, it’s probably happening to many others.Adobe is a huge company and t

Why not let us just download the file like a normal program, instead of watching Creative Cloud fail to install it, over and over again? Why waste your customer’s time? Retry button… is it just a ceremonial gesture to keep clicking in hopes it will finally install? Yes, there is Acrobat_Set-Up_7075.exe which merely only initiates the fruitless operation in Creative Cloud… what is the point of that process? Has anyone ever managed to get this program to install? How did you do it? 

Hi everyone. I know Adobe Muse is completely discontinued and no longer supported by Adobe. However, I urgently need the offline installer for Mac (Adobe Muse CC 2018.1) for a specific personal workflow.If any kind soul has the original .dmg file saved and could share a link with me via Private Message (DM), I would be incredibly grateful. (Please send it via DM so the link doesn't get removed by the forum moderators).I have an active Creative Cloud subscription to validate the software legally on my end. Thanks in advance for your help!

Is there any way to disable library syncing?It never works for me anyway, and I’m stuck with this constant red icon with an exclamation point on my menu bar.MacBook Air - OS Tahoe 26.3Creative Cloud Version 6.8.1.865Command Option R to “Reset” the Desktop App - Doesn’t work.Logging out of Creative Cloud and back in - Doesn’t work.Uninstalling and Reinstalling Creative Cloud - Doesn’t work.Ensured I had granted Creative Cloud full disk access - Doesn’t work.Tried deleting all my Libraries within the Creative Cloud app - Doesn’t work.Tried deleting everything within: .../Library/Application Support/Adobe/Creative Cloud LibrariesGuess what happened? - Didn’t work. Today at my wits end, I uninstalled every Adobe App on this computer, then uninstalled Creative Cloud.Then ran the Adobe Creative Cloud Cleaner Tool.Then shut down and restarted my computer.Then Installed Creative Cloud.Didn’t work. I’m so sick of this.Is there a way to disable it if it’s so obviously permanently broken?It’s com

Hi, I have run into an issue while using Adobe Portfolio Photo Grid. I am trying to insert 6 jpg images all sized the exact same (2560 x 3840), and I cannot find a solution. I cannot recognise what is wrong, need help please.

Hi!I have been having an issue with my libraries being extremely slow for uploading, viewing, and even scrolling through the panel. I am drawing in Fresco, using Photoshop to label and upload to libraries, then animating in After Effects. My drawing canvas is large (6000x6000px) so I can zoom into the assets when I animate and there are a lot of assets in my libraries, but I've never had a problem in the past.The past few weeks, I've only been able to upload two or three assets at a time before the library gives me spinning wheels in all the thumbnails and takes about five minutes to freak out before letting me put anything else in the library. At times, all the asset thumbnails are loaded, but it just won't let me drop in an asset. In After Effects, the library panel will freeze and I won't be able to click or scroll. Closing and reopening the panel does not work. Restarting the program only lets me upload a few assets before it reloads or freezes again. This has made librar

I have gone through all these settings: https://helpx.adobe.com/uk/creative-cloud/apps/troubleshoot/install-update-issues/cant-find-updates-creative-cloud.html My Creative Cloud (Part of a company account) is not showing me the latest indesign. This has been the same for 30 days though I know there’s a newer version. Reinstalled/fixed the CC app. Removed the OPM.db, refreshed the updates, Signed out and in… nothing seems to work.  As of 02 04 26 (Adobe for Enterprise)  

Please activate this subscription for me. 

Dear Adobe.
I have a lot of files stored in Creative Cloud. I actually lost count of how many files I have created during the past 3+ years. I am at a point where I need, and want to, cancel my Adobe subscription, after some months of growing discontent with the company’s actions, policies, and the lack of attention it gives to their costumers opinion and complaints. It’s also too much money for me at the moment to be “renting” the company’s software and feeling like it offers less and less value as the years go by, instead of really owning a copy of it for as long as I want, just like the old times. This discontent just got bigger after I found out that, when in need to cancel an Adobe subscription, the costumer must pay what you call an Early Termination Fee. I do understand that the ETF exists because of the “early plan”. But even though you might have no regard for the way that I feel, I must say that I do sense that I’m being squeezed to not cancel my subscription, as you will cha

Hello, My name is Bahrom, I faced the follwing problem: my account is not visible for other users. It shows : "Oops! We can’t find that page. I guess it is related to sending out resumes with behance links. I would like the problem to be fixed since I cant send my CV to employers. Behance support is not answering. My behance profile link - https://www.behance.net/bahrom_kholmatov   Thanks in advance!

About a month ago, I received an email from Adobe informing me that my Behance account visibility had been limited due to “suspicious” activity on one of my projects, which was receiving a high number of likes. As a result, my work stopped appearing in Behance’s Explore, Discover, and Search sections.Since then, I have contacted Behance Help and Adobe support multiple times but have not received a clear explanation of why this measure was applied or how long it will remain in place. I would like to clarify that I did not use any third-party services, paid promotion, or artificial methods to increase engagement. The project was only shared on my own social media channels (Instagram and LinkedIn), and the engagement occurred organically.I understand the importance of maintaining the integrity of the platform, but I am currently facing consequences for activity that I did not initiate or influence. I have also spoken with other designers who experienced a similar situation and had their a

Boa noite! Cancelei o plano assim que foi cobrado, gostaria de saber se vou receber o reembolso! Foi as gora dia 01/04 se não me engano.

I'm actually tired of these red alert warnings telling me that my account may be compromised and then forcing me to reset my password. I assure you Adobe that my account is not compromised.  The fault is with you. I have three devices that I constantly use, which means I constantly have to sign-out of one device in order for me to access Adobe services on the other device. This sign-in and sign-out is already annoying enough. As you you know that every sign-out forces me to close all open adobe apps with hundreds of open files in them. It is frustrating enough to deal with this user experience nightmare you created, and on top of that now you are sending me your pathetic password resets adding to the frustration. I already tried to explain to you guys, you need to allow your subscription to cover three active devices. Most professionals like me actively use three computres: Work Desktop, Home Desktop, and Laptop for travel. This means I have to constantly sign-out of one of m

I have been using Adobe Portfolio to host where others can find all the photos I took on set, and has been working great as I have been able to upload massive galleries with some including over 1000 images on it. I have been able to this up until my last large upload back in late December 2025. Now I am going to upload the rest of the photos for a project I had just wrapped up and its reading “You have reached the maximum number of images per page.” I am now seeing that the max amount of images is 500. When did this change happen and what caused it? Only thing I have recently done is also have some stuff on behance, does that effect it?

Hi! My Portfolio website was recently deactivated because my subscription had been moved to a different account last year. So I decided to remake the website on my active account. My active (and previous) plan was purchased through Surfspot, a Dutch site that offers deals for students. Recently Adobe introduced the profiles and honestly, I haven't checked it out properly and I haven't come across issues so far.  However today I had to pick a profile during login that I would use to create my new website on & I picked the one with my email instead of AdobeSurfspot Operational Console. But now I can't publish my website because it says I don't have an active plan on that account. So then I tried to figure it out and I saw that the Creative Cloud plan that I have is attached to AdobeSurfspot Operational Console, and not my actual email/account.  So my question now is, how do I bring the portfolio created on my personal profile to the Console profile? I'm not really

My Adobe Portfolio will NOT update after I make changes. It seems to freeze and not update at around 95% of the progress bar. can anyone suggest a solution please as I need my site to work. im using Safari, on a Mac. This is a new thing thats suddenly happening. how can I find out if theres an image thats maybe named badly, or corrupt, or two large.