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December 11, 2025
Answered

Access Restricted, "Plugins are unavailable for your user type"

  • December 11, 2025
  • 1 reply
  • 1024 views

Que dois-je faire pour avoir acces au plug in avec mon compte, il me semble avoir la version complete de la suite Adobe... 

    Correct answer erinferinferinf

    This is a new problem in the last few days, I've posted more about it here: https://community.adobe.com/t5/exchange-bugs/access-restricted-plugins-are-unavailable-for-your-user-type/idi-p/15637733#M155

     

    We're working on a fix. It's concerning that people with personal accounts seem to be affected, that's unexpected...


    An update:  The change was rolled back. Let us know in this thread if you continue to experience this problem.

    1 reply

    December 11, 2025

    Estou com o mesmo problema (J'ai le même problème)

    kglad
    Community Expert
    Community Expert
    December 11, 2025

    @35092896 @Manuel27603607frqu 

     

    do you have an education, teams or enterprise subscription?

    kglad
    Community Expert
    Community Expert
    December 13, 2025

    Do you have any suggestions for people not on any of those? I've just run into this problem as well and I'm on a personal license. Can't even access this on Adobe Exchange receiving the same error, yet I've installed plugins before.


    @blindshift 

     

    copy and paste here a screenshot of your account ala

     

    kglad_0-1765632270657.png