check to see if you cancelled, https://account.adobe.com
if your subscription is not cancelled, and you want to cancel it make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html if you want to cancel but are unable to follow the steps described in the "how to cancel page", contact adobe support. there are 2 ways to contact adobe; chat and twitter (now x): chat: use a browser that allows popups and cookies, and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen in the chat field (lower right), type AGENT be patient, it can take quite a while to reach a human. twitter/x: tweet @AdobeCare p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.
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