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Installation failure elements 2026

18 hours ago 18 hours ago

I bought elements 2026 from my adobe account. When I try to install it on my mac running 15.6.1 I get error 183. I've uninstalled AVG software but it still fails. I've looked in the console and there are no error messages. When I try to click help I get a message directing me to the uk website. I've had an account with adobe for many years and never had this trouble before. What can I do.

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Adobe Employee ,
18 hours ago 18 hours ago

Hi @practical_days6773,

Thanks for reaching out. Error 183 may occur due to various reasons. Please take a look at this article: https://adobe.ly/4qc7znK

Let us know if it helps.


^Shivangi

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15 hours ago 15 hours ago

Hi Shivangi 

While checking that the AVG internet security had been fully removed I noticed that Elements had in fact installed and was listed in the applications even though the installation process threw up an error. When the error message appeared I assumed the installation had failed and didnt think to look for it in the applications folder. Anyway thanks for your help.

 

Steve

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Community Expert ,
14 hours ago 14 hours ago
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@practical_days6773 

 

so everything adobe is working?

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