Download & Install

Our computer broke and we needed to purchase a new computer.  I still have the disc and the serial number for the CS5 which works perfectly well for the needs of our almost retired marketing company.  I cannot access any other computer as it is completely broken.  I would like to activate the program on my new computer.

I used to be able to use my purchased lightroom 6.  Havent used it in a while and now after asking to be logged in 20 times it does nothing. Now it locked me out as well.  I have my password, have my previous purchased serial number and entered that. It still wont work.  I dont want to update to the cloud and all of that.  Want to use the old version that I had access to and was fine with.  My mom passed away 2 days, ago. Wanted to update a few pics and add to her photo collage.  Login 20 times, put the serial number, it locks me out.  Try to contact customer support its a stupid AI bot that does nothing.  So much new technology and nothing works, cant even get an email from adobe as it says I dont have an active account, yet I am logged in and it shows my previous purchases.  Such crappy support I cant believe it.

Feedback-Idee an Adobe – KI, Creative Cloud und professionelle WorkflowsAls professioneller Anwender der Adobe-Produkte sehe ich großes Potenzial in KI-Funktionen – allerdings liegt der größte Nutzen nicht unbedingt in kreativen Spielereien wie Bildgenerierung, sondern in der Automatisierung komplexer und wiederkehrender Arbeitsabläufe.Aktuell entsteht der Eindruck, dass Adobe sehr stark auf neue KI-Funktionen und Vermarktung setzt, während bestehende professionelle Workflows teilweise durch Updates, Sicherheitsänderungen oder neue Bedienkonzepte komplizierter werden.Professionelle Anwender benötigen vor allem Stabilität, Effizienz und Verlässlichkeit. Neue Funktionen sind willkommen, aber sie sollten nicht zulasten bestehender Arbeitsweisen gehen.Adobe AcrobatDie stärkere Verknüpfung zwischen Acrobat, Illustrator und Photoshop ist eine sehr sinnvolle Entwicklung. Beispielsweise direkt eingebettete Bilder oder Inhalte aus PDFs in den jeweiligen Programmen bearbeiten zu können, ist ein

I’m looking to be able to see my Adobe Cloud files on the finder of my Mac. Adobe Help said to install the Adobe Cloud Drive on my Mac. Where do I download this software?

I no longer have access to the computers where the program is activated. What do I do when Adobe won’t help? Adobe “help” says y’all will answer fast. Not sure why they can’t just give the answer or the link to the answer… Please help? I need acrobat back. [Yes, the license is on the account, but the devices are not...]

Fresh installed windows 10 creating the following error when running installer for adobe creative cloud: The installer you downloaded won't work on your computer. Choose "OK" to download the installer that matches your windows. Error Code: 717. Pressing OK and downloading the suggested installer also return the error 717.

I need another method to reinstall my photoshop account. 

Acrobat pro 2017 라이센스를 사용하고 있습니다.프로그램 오작동으로 삭제 후 재설치하려 하였으나 사이트에서 지원종료로 인해 다운로드가 불가하여 커뮤니티에 요청드립니다.Acrobat pro 2017 프로그램 을 다운로드 할 수 있는 링크 부탁드립니다.

Looking for assistance in activating legacyDesign Standard CS5.5 andAcrobat Pro 9.0 products;previously functioning activation codes are not working and I am simply looking to activate these products to access legacy files; I note the compatibility issue with current operating systems, but as perpetual purchases the T&C require Adobe to allow continued access !

So 9 years on and this problem still there. It’s completely eating 1 CPU core on my laptop and desktop. Very  annoying on desktop - disaster for battery on laptop as CPU is running flat out on 1 core the entire time. Even if I kill the process it comes back after a while. Have removed all Adobe software from my laptop for now.

I upgraded my Mac, I have a perpetual adobe acrobat 2020 license. I am getting a message that my serial number is already in use on another computer and I have reached the maximum allowed. I must deactivate another computer in x amount of days. This is the only computer that I have the software on.

I currently have a 4-month free trial period for Adobe Creative Cloud Pro 2026, but I am unable to download any applications from creative cloud. Whenever I try to install apps like Illustrator, Photoshop, or Acrobat, the installation status gets stuck on 'Waiting' for long time, and the process never actually begins.  I have already tried the following troubleshooting steps, but none of them resolved the issue: 1. Reinstalled Adobe Creative Cloud desktop application multiple times.2. Restarted my PC multiple times Has anyone dealt with this before? Any fixes would be awesome. Thanks!

我的筆記型電腦沒有被移動到任何地方。我不知道為什麼 Adob​​eGCClient 會隨機出現在 C:\Windows\Temp 目錄下，並且裡面還有本地的 win32 x64 dll 資料檔。C:\Program Files (x86)\Common Files\Adobe\AdobeGCClient 目錄下只有應用程式文件，沒有 dll 資料檔。我用命令提示字元清空了臨時資料夾，但我擔心程式打不開。C:\Windows\Temp 中出現了 Adob​​eGCClog 資料夾。原路徑為 C:\Program Files (x86)\Common Files\Adobe\AdobeGCClient筆記型電腦上的 Adob​​e GCClient 莫名其妙地被清空了。我的 AGSService 在六月進行了更新。更新過程中，在 C:\Windows\Temp 目錄下產生了 Adob​​eGCClient 暫存檔案。這個臨時文件今天出現了，Photoshop Illustrator 可以正常打開了。

System incompatible' hides Install/Other Versions. Active CC Pro subscription. Please provide the 24.7.1 direct download link

I only have one device.  Support had me uninstall and reinstall, that didn’t work.  There are no devices listed in my account (I have a legacy version of Adobe Acrobat that is not a subscripton).  They then told me to come to this community and “an expert would help me fix it.”  Can anyone help?

One of our tools requires this version of Adobe Illustrator, and we can no longer install it through Creative Cloud, which now only supports versions up to 22.1. Could you please provide us with a direct download link for Illustrator 2015.3 (version 20.1.0)?  I've already asked the chat agent, but since this is an End of Life product, Adobe no longer supports it.Thank you

I’ve paid for Creative Cloud in advance for a year, checked for updates after a month away from my Mac and everything needs updating, it’s glacially slow, so far 5 hours to update 5 apps, another 8 to go, this is very poor service for the price I’m charged!At this pathetic speed I will have wasted a complete day and evening while Adobe count their cash! I’m on a MacBook Pro M4 pro max - Tahoe 26.4.1 128mb ram 4tb ssd hd, so hardware is not the issue, my internet speed is excellent. The only possibility is that Adobe either haven’t been vigilantly checking their service speed or they are delierately throttling back to 1980 speeds?  Not good value for money!!

Hi, I bought lifetime version of Acrobat X. I wanted to move it to a new laptop, so I deactivated all previous installations on 2 previous systems, but when I install on new system, cannot activate it and it says I have reached my activation limit. My account states that there are no activated devices.If anyone has knows how to deactivate when already deactivated, please let me know, thanks Hey Adobe - where is the direct customer support for the lifetime product purchase customers?  How come you don't support lifetime purchase customers and ony support subscribers? Contact me so I can open a ticket directly with you.

I used one image, cancel free trial and now I paying a YEAR LONG suscription! I haven’t even log in since that day and there is no chat to talk to a human being. Help please!! 

Can not get photoshop to open or download from my plan.

Unter MacOS 26.5 auf MacStudio M1 bleibt der Update bei 48% hängen und geht nicht weiter. Die  blaue Meldung dass der Prozess ungewöhnlich lange braucht und nach Lösungen gesucht wird erscheint. Ein Abbruch hinterlässt eine defekte Altinstallation. Ein entfernen der alten App und Neuinsallation ist notwendig. Das war bei V 27.6 und 27,7 der Fall. Was kann ich machen?

I have a license for Adobe Photoshop CS6 - upgrade from CS5. On my new computer with Windows11, I downloaded the installation from my Adobe account, and it won't activate. What can I do to keep using CS6 on my new computer?  On the old one, i removed licence.

Hi everyone,I'm working on educational content about organic herbs and natural wellness. I want to create clean, professional infographics that are easy to share online and in print.Would you recommend Adobe Illustrator, Adobe Express, or Photoshop for this type of project? I'm looking for something that's efficient for creating icons, charts, and herbal plant illustrations without making the workflow too complicated.I'd appreciate any tips or suggestions based on your experience. Thanks!