Re: Using Old Adobe Software pirated

kglad

no. just the opposite. you liable for legal trouble if you use any adobe software illegally.

kglad

anything's possible.

kglad

not legally, and using pirated software is illegal.

kglad

adobe allows purchases by minors 13 and older: https://www.adobe.com/legal/terms.html make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

kglad

de rien. did you find your files?

kglad

use a browser. there are several tabs and link to check: https://assets.adobe.com https://lightroom.adobe.com https://documentcloud.adobe.com https://spark.adobe.com

kglad

we'll see soon.

kglad

again, no there's no dark mode here.

kglad

there's nothing on the forum side. ie, you would need to have a browser that implemented what you want.

kglad

i don't know how you're going to establish that you canceled. there might be a way to explore your browser cache and retrieve the page that you think confirmed cancellation.

kglad

it doesn't look like you canceled. did you get a confirmation email about the cancellation?

kglad

try using a mobile phone's updated (non-opera) browser with wifi disabled.

kglad

you should have changed that old expiring subscription to the new one. at this point you'll need the help of an employee.

kglad

create a folder on that non-c drive (eg, adobe). install to that folder.

kglad

if you don't get a reply here from a badged employee in the next 24 hours, post another message here.

kglad

@ingmarv78051495 does that "identify charge" link show the expected id?

kglad

try using a mobile phone's updated (non- opera) browser with wifi disabled

kglad

also, you can try to fix the corrupted file by rename the fla to a zip open in winrar and repair rename the repaired zip to a fla retry opening the repaired fla with animate.

kglad

file corruption is common. learn to save your fla's frequently with increasing version number appended to your file name. eg, project1_v000.fla, project1_v001.fla etc. periodically close and reopen the latest version. if it opens without problem you can delete previous versions. the same advice applies to all apps/projects whether made by adobe, or not.

kglad

@Bhawesh_Srivastava7416 do you have a question?

kglad

yes, many users have been able to follow https://helpx.adobe.com/manage-account/using/change-plan.html however, if you cannot, first make sure there are no payment problems shown in your account (https://account.adobe.com)

kglad

this is not a common problem. ie, most of us don't have it. in fact, most of us have no problems with adobe apps. that said, there are a lot of users that report a variety of problems. the basic issue explaining why so many adobe users have so many problems is because of adobe's emphasis is on the security of its software.

kglad

contact your admin and ask.

kglad

@practical_days6773 so everything adobe is working?

kglad

if you do not have an education, enterprise or teams subscription: https://helpx.adobe.com/creative-cloud/apps/troubleshoot/known-and-fixed-issues/beta-apps-unavailable-creative-cloud-desktop-app.html

kglad

ok, that's really good to hear you've got it resolved.

kglad · Oct 11, 2025

it won't work, but it doesn't hurt to try.

kglad · Oct 11, 2025

with an adobe subscription you pay monthly or annually for a license to use the adobe app for a limited time. any specific question?

kglad · ‎Oct 11, 2025

if your adobe account shows a trial. you're subscription is under a different id or you need to contact the vendor.

kglad · ‎Oct 11, 2025

check for an open ticket: https://helpx.adobe.com/x-productkb/policy-pricing/customer-support-portal.html

kglad

kglad

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