Using the Community

 I’m currently migrating a panel built with CEP to UXP, and I’ve run into an issue with a specific function.In CEP, there is a function called ProjectItem.findItemsMatchingMediaPath().I used it directly from the root item like this:var matchedItems = app.project.rootItem.findItemsMatchingMediaPath(path, true); This allowed me to search the entire project tree from the root and return all items whose mediaPath matched.However, in UXP, this function appears to be available only on ClipProjectItem.I attempted to cast it as follows, but it does not work:const ppro = require(‘premierepro’);const activeProject = await ppro.Project.getActiveProject(); const rootItem = await activeProject.getRootItem(); // is FolderItem const rootProjectItem = await ppro.ProjectItem.cast(rootItem); // is ProjectItem const rootClipProjectItem = await ppro.ClipProjectItem.cast(rootProjectItem); // is null Is this behavior intended?If so, it seems the only option is to traverse the entire root tree manually to fi

One of my users has a printing problem: Very first time printing after opening Acrobat Reader, print window defaults to 11 copies. If she exits print then immediately prints again, copies is set to 1, until she closes Acrobat Reader. Doesn’t matter if she opens Acrobat then a PDF, or opens PDF which causes Reader to open. This happened with at least five different PDF files generated from different sources.If she opens a PDF while holding <Shift>+<Ctrl>, the print defaults to 1 copy… until she closes Acrobat.She should not have to hold <Shift>+<Ctrl> every time she wants to open Acrobat or a PDF, especially since at least one process she does automatically generates and opens a PDF.Anyone know how to get the FIRST print to stop defaulting to 11 copies?

I’m trying to convert a table in a PDF file to Excel.  The columns and rows are incredibly obvious to anyone looking but Acrobat cannot get it right.  Columns that don’t exist are inserted, cells that are individual are merged, etc. etc.  The file I’m working with has about 20 pages and it gets the first handful right and then suddenly goes off the rails and I can’t even begin to guess what it’s thinking.  How do I share the file I’m working on with Support so that I can find a solution.  When I had Able2Extract I never had this issue.  

Just wondering and looking for confirmation regarding what the title sez.

​@Sumeet Kumar Choubey, the Premiere Mobile forum doesn’t have a Create Post button. Tested in Chrome, Safari, and Firefox on Mac OS 26.2.  

When I open the FrameMaker community on my mobile phone, I get a dialog to switch the language from English to German. However, there is only half of this large dialog visible, and I cannot cancel it.My mobile phone language is German. I want to use the forum in English, but cannot cancel this dialog. The buttons are outside of my mobile phone screen.

I need my refund as I was using the trial version and I wasn't satisfied and I cancelled my subscription immediately before trial period end and I was still charged 340rs for a months subscription.I would like my money to be refunded 

I have written some CSS to improve the display of the new forums.It is focused on better readability (font sizes and weights) and reducing wasted space.It also includes indication of visited posts (gray text). The stylesheet is free to use at your own risk, and you can edit it to taste.Be aware that future updates of the forum software may lead to unexpected results when using injected css. The Photoshop main page is coded differently than the other main pages, so there are some inconsistencies. The most important one being that the Photoshop main page will display "Welcome to the community" instead of "Photoshop ecosystem" at the top. All other main pages use the name of the application here. To use, open the attached file (Adobe-forums.css) in a plain text editor.If you have trouble opening it, change the extension from .css to .txt.Then copy the contents of the file (not the file itself) into a CSS injector extension for your web browser.I use the excellent User JavaScript and CSS e

This search query in the Premiere Mobile forum says there are 53 results, but no results are actually displayed:https://community.adobe.com/search?q=filename%20lut&category=Premiere%20Mobile%20%3E%20Bug%20Reports  

File security permissions inheritance (NTFS ACL) is broken when Acrobat overwrites files with Protected Mode enabled.When Acrobat overwrites a file in Protected Mode, the resulting PDF inherits the ACL of the sandbox temp file (%LocalAppData%\Temp\acrobat_sbx\).Hence the overwritten file becomes accessible only to the account that performed the overwrite operation.Other users on the network who access the shared folder using different credentials (e.g., a shared user account) can no longer see or open the file.Process:1. Acrobat opens the PDF inside its sandbox (Protected Mode).2. When overwriting an existing file, it writes a temporary copy to:   %LocalAppData%\Temp\acrobat_sbx\3. That folder inherits the restrictive ACLs of the root TEMP directory (typically SYSTEM/Admins only).4. Acrobat then replaces the original file using its internal sandbox I/O.   This replace operation preserves the sandbox ACL instead of reapplying the shared folder’s inherited permissions.5. Result: users on

I am reporting an problem with publishing a project in Adobe XD. When the project file contains embedded images or other multimedia assets, it is not possible to generate a shareable link for the client. The publishing process does not complete successfully.After removing all graphic and multimedia files, the link is generated correctly. The issue appears to be related to handling or uploading assets within the project. I would appreciate your help in diagnosing and resolving this problem.  

I know this is  a pointless excercise, since Adobe doesn't participate here, but I'll document this in any case: The search tool on the new Gainsight platform reports wildly different numbers of results for the same query. For example:https://community.adobe.com/search?q=sync%20colour%20labels&category=Lightroom%20Classicreports 130, 274, 180, etc. as the number of result posts. When I scroll to the very end of the search results by hitting the Page Down button (with auto-repeat), the actual number of results displayed is many times the original number: 1543, 529, 838, etc. (I counted by copying the page’s DOM tree from Chrome into a text file and searching that text file.) But then the summary at the top always changes to "100 Posts". And the displayed results include a large number of duplicates, e.g.   43 <h2 class="search-result-title">🔎 Quick Tips: How to give Full Disk  43 <h2 class="search-result-title">Detecção de Pessoas e correção de  43 <h2 class="search-

Hello.I have an old licence for CS6: Design and Web Premium. It still suits me for the needs I have.But since Feb 2026 it's just marked as “Trial” and working time is running out.I still see this product in my Adobe account in the list of my products with a valid serial number, but when I launch any CS6 product it states that I reached the max number of activated devices even though it’s not true.On the devices tab I cannot do anything, as this tab is empty… I’m totally sure it worked fine few months back when I reinstalled CS6 to my laptop. How can it be solved?For me it’s 100% on the Adobe side. No devices = no verificiation.  

I have a table in InDesign which I created in a frame. I struggled to thread the table into another frame but somehow managed to do it though I don’t know how - it was a nightmare. Threading works fine through these two frames but now I want to extend to a further frame. I have tried every which-way and it just won’t work - similar to when I first tried to link the first frame to the second. When I try to add rows at the bottom of the table I don’t get an overset text indicator, the new rows appear OVER THE TOP of the existing table. By enlarging the frame widthways the new rows then space out to the side within the enlarged frame which is not what I want.I have tried creating a new frame first and then linking the frames by clicking the out point of the first frame to load content and then placing into the new frame. This links the frames but does not load any of the table or text.If I load the content and then just place on the blank page a new linked frame is created but again no ta

My author has decided that he does not want to use the convention where, within a sentence a character might be thinking and the thought is shown with an initial cap. Something like: Joseph thought to himself, What am I doing.He would like to make the W a w!Thanks for any help!!

We realize the tag is no longer being recognized but why in some customers and not for others?  Is anyone else having this issue? We have 10 customers who we integrate with and send document through their Adobe accounts for signature. Half of them no longer recognize the signature tag while the others are still working fine. Trying to understand what in the new release may be causing this.

​@Sameer K ​@Rikk Flohr_Photography, if you copy the following text from Lightroom Classic’s Help > System Info into a post or reply:the forum will reliably mark the post for moderation: 

The new user interface for the Adobe forums (on the Gainsight platform) is even worse than the old Khoros platform. The interface is determined not to show you information, collapsing nested replies, showing you just seven lines of the reply you're composing, showing top-level replies in newest-first order, and providing no page index for accessing long threads. To ameliorate these inanities, I wrote a free browser userscript that automatically expands nested replies, expands the input box of new replies to fill the window, changes the initial reply ordering to oldest first, and shows up to 30 top-level replies at once.  To install the script: 1. Install the free, widely used Tampermonkey browser extension. 2. Visit the script's page and click Install:https://greasyfork.org/en/scripts/564953-automatically-expand-replies-in-adobe-forums/ * * *I've tested this mostly in Chrome on Mac, with cursory testing with Firefox and Safari on Mac and Safari on Iphone, but Tampermonkey is also avail

For some reason, the search bar no longer works within my folders, if I get there through the CTRL+D (place tool) through InDesign. For instance, I am searching through our company logos, and typed in “Walmart” and it doesn’t search for our Walmart logos, when it should. Even when I click within the logo box and type W, nothing happens. The only way for me to bypass this, is to open my windows folder separately (not within InDesign) and then drag it on to my InDesign file. This is super inconvenient, especially when working with effects. Anyone know why my InDesign is having this glitch and how I can get my search bar to work again?  

I have several video with 6 channels of audio but only one can be imported to a sequence the next video import only audio but in the wrong order. This happends in Windows 11 because it don’t handle Dolby Digital.

Adobe Acrobat Sign 프로그램을 사용하고 있습니다. 해당 프로그램을 통해 전자 서명을 진행하고 있는데 앱을 통해서 전자 서명을 요청하다보면 좌측 하단에 [탬플릿으로 저장] 하기 버튼이 활성화 되어있는것을 확인할 수 있는데 이렇게 저장된 탬플릿은 어떻게 사용하는 것인가요? 

I’m unable to use Adobe Fresco currently because it keeps giving me a pop up saying “Adobe Fresco requires an additional 0.2 GB of free storage”. I have 130 GB of storage free on my computer and I still have 80 GB of space on my cloud storage. I have tried restarting the app and reinstalling it several times. I have even tried deleting some files but nothing has worked at all.