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New Participant
October 23, 2007
Question

javascript error - 'Hello, you either have JavaScript turned off or an old version of Adobe's Flash Player...

  • October 23, 2007
  • 52 replies
  • 9138 views
i have tried every single solution suggested by youtube, adobe, and whoever else has suggestions, and nothing works. in fact the problem continues to worsen. now i can't watch any youtube whatsoever. i get the javascript error everytime. i need to watch many of these videos for my work, and i CAN'T! can anyone help solve this issue before i'm homeless or commit suicide?
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    52 replies

    Participating Frequently
    October 25, 2007
    "That was posted TWICE in the last page. We know, thanks. And once again this proves that it's youtube that has to fix it's site. I'm not going to turn off my Norton for this, I can wait."

    Are you sure it's only Youtube? ... in my case nothing that needs Flash works.
    October 25, 2007
    quote:

    Originally posted by: Freddy-MVP
    "That was posted TWICE in the last page. We know, thanks. And once again this proves that it's youtube that has to fix it's site. I'm not going to turn off my Norton for this, I can wait."

    Are you sure it's only Youtube? ... in my case nothing that needs Flash works.



    It sounds like you have a different issue.

    What are the details?

    Does Flash Install, but you can’t view content on any site?

    What browser, what operating system… need more info please.

    Also please read this document for know issues and solutions.

    http://www.adobe.com/go/tn_19166

    New Participant
    October 25, 2007


    I have Symantec Client Firewall installed in addition to my Routers built in firewall, and I have found that turning off the Symantec firewall has resolved my issue.

    It has to be something to do with the way Youtube detects what version of Flash player you have because if I use the link to adobe above it correctly displays my Flash player version.

    I would suggest everybody bombards Youtube with complaints, maybe then they will do something about it!

    Not ideal but it's a work around!
    New Participant
    October 25, 2007
    i have tried to reload it many times , i give up !!!! everything works fine till just 2 days ago then videos wont play
    New Participant
    October 25, 2007
    My system is based on Vista, 32bit.
    I disabled my pop up blockers, made several settings in the internet options, turned off my firewall, installed, deinstalled javascript, java, my browser (firefox) , but nothing works!
    Also isntalled the activeX setup with flash player and changed my resolution, but no way!

    Btw, Youtube is displayed totally wrong! everything among each other! Can't find any help!
    New Participant
    October 25, 2007
    I agree with TJX21 why do all this ! I'll wait til youtube fixes the problem at there end ,why should I have to edit my computer settings and make surfing the net a pain in the ass for the reason of one websites problem , NO THANKS!!
    New Participant
    October 25, 2007
    I have been getting the same problems in VeohTV Beta as well, but a friend of mine has no problems whatsoever, so I dont know what is going on..
    New Participant
    October 25, 2007
    This was just posted on the youtube site:

    http://youtubestatus.blogspot.com/2007/10/system-alert-error-javascript-turned.html

    I turned off my Norton ad blocker and voila! I can view videos again.
    Known Participant
    October 25, 2007
    quote:

    Originally posted by: sharonf_cm
    This was just posted on the youtube site:

    http://youtubestatus.blogspot.com/2007/10/system-alert-error-javascript-turned.html

    I turned off my Norton ad blocker and voila! I can view videos again.


    That was posted TWICE in the last page. We know, thanks. And once again this proves that it's youtube that has to fix it's site. I'm not going to turn off my Norton for this, I can wait.

    New Participant
    October 24, 2007
    I noticed when I went to uninstall flash I was not showing a file size to the right, it was blank. Still after 3 attempts to uninstall, then reinstall it does not appear to have actually loaded anything
    BUT when I do file search for flash, come up with dozens of files that appear to be the program. It's in there somewhere. Cant figure this one out
    Participating Frequently
    October 24, 2007
    this isn't youtube's fault. the videos aren't playing on myspace either
    Known Participant
    October 24, 2007
    quote:

    Originally posted by: Geneva_Anais
    this isn't youtube's fault. the videos aren't playing on myspace either


    I don't know about myspace, but read youtube's announcement - http://youtubestatus.blogspot.com/2007/10/system-alert-error-javascript-turned.html

    They even said in an email reply to me that there is something wrong with their site. Maybe myspace has a similar flash detection code error since we're using a new version of flash right now. But if you still believe there is still something wrong with Flash player itself and want to waste your time uninstalling, reinstalling, messing around with the registry and such go right ahead. Just know that the last time something like this happened I had tried everything including messing around with my registry (as per the instructions of an adobe techie) and nothing worked. In the end it was youtube's fault cause a few days later it worked perfectly for me again.

    And another thing, the fact that we can play the same youtube video embeds on Google's site tells me that it is indeed the youtube website itself that has something wrong with it.
    New Participant
    October 24, 2007
    Is everyone still having problems with this? Still no luck with me on YouTube or with downloading Adobe... :-(
    Participating Frequently
    October 24, 2007
    :( :( :( :( :( :( :(

    i read a post that told me to uninstall all of the flash players etc to see if that made a difference....so i did. but it didnt so now i cant see ANYTHING, and i reaaalllly need to do my homework (making a movie)! there is a hungry hippos...or hippofile...or hippo something link that you can use to download the Flash Player, but it doesnt work for me.

    so pleease someoneone write something if they have any solutions
    New Participant
    October 24, 2007
    Youtube now has an announcement dated 10/23/2007 on their help page that they are aware of problems with their flash detection code for users with ad blocking software enabled and are working on a resolution. As a workaround, you can completely disable ad blocking as they suggest, or you can define a custom rule just for Youtube (site="youtube.com", rule=accept the HTML string "width=").

    Don't forget to delete all your temporary internet files and restart IE/Firefox after making this (or any) change or it won't have an immediate effect.

    Announcement from Youtube.com: http://youtubestatus.blogspot.com/2007/10/system-alert-error-javascript-turned.html
    Participating Frequently
    October 24, 2007
    Guys!!! The problem has been fixed! Scroll up a few posts and read the answer. You have to download a activex deal. I did it and it works fine. Go read back a few posts!
    Known Participant
    October 24, 2007
    quote:

    Originally posted by: Brandon_Smith
    Guys!!! The problem has been fixed! Scroll up a few posts and read the answer. You have to download a activex deal. I did it and it works fine. Go read back a few posts!


    Again, we don't all use nor wish to download Mozilla. The solution is is for Mozilla users.
    Participating Frequently
    October 24, 2007
    quote:

    Originally posted by: TJX21
    quote:

    Originally posted by: Brandon_Smith
    Guys!!! The problem has been fixed! Scroll up a few posts and read the answer. You have to download a activex deal. I did it and it works fine. Go read back a few posts!


    Again, we don't all use nor wish to download Mozilla. The solution is is for Mozilla users.


    no it isn't. i have mozilla and it didn't work

    New Participant
    October 24, 2007
    I was also having this problem and made things even worse trying to fix it!

    I was told to uninstall and reinstall Flash 9. When I did the uninstall I noticed that one of the .ocx files was still in the FLash folder and would not delete. I changed the .ocx file by making the ext .ocx.txt, which allowed me to delete it...but now when I go to reinstall Flash again the installation errors out and won't complete!

    Can anyone please help me at least make it so that I can install Flash again? I cannot BELIEVE all the trouble this Youtube issue has caused me. Totally unprofessional of them to create such a problem and do so little to fix it!
    New Participant
    October 24, 2007
    Same problem , now I can't even install Flashplayer !! bullcrap!! Anyhelp would be appreciated ,Thanks