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Inspiring
October 29, 2007
Question

Player Dwnld Wont Work: for IE7 Road Runner

  • October 29, 2007
  • 62 replies
  • 7191 views
Hi,
i've been having the download problem for a while now and nothing seems to work. This is what I did: first of all I have Vista and RoadRunner IE7 on my comp and its my home page, as soon as i click on IE a popup shows up saying that it needs permission to continue the "Internet Explorer Add-On Installer", then i click continue and nothing happens for a few seconds and the sign appears again, over and over.

After reading some of the forums I tried everything I saw:
1) tried uninstalling (uninstall worked) and installing the new one...when on the adobe download page for Flash Player...nothing happens, i dont get a pop up or anything...it just shows the page
2) i tried cleaning the registry files using the "Subinacl" and "reset-minimal"...the same things happens when i try to log on IE and download the new Flash Player
3) RoadRunner can only operate with the new version of Flash Player, so i just tried typing in "www.rr.com" in the address bar and a page different than the home page of RR pops up...it has a button to download the new version, which just relocates to the adobe page referred in step 1 and the same thing happens...not able to install

I dont know what else i have missed from the forums...i thought i did everything everyone has said to do

someone please help me
thanks,
alex
    This topic has been closed for replies.

    62 replies

    Inspiring
    October 29, 2007
    when i install the standalone player it says that "the player you are trying to install is not the most current version please go to adobe.com to install the current and more secure version"
    Participating Frequently
    April 3, 2008
    I've got the same problem.
    October 29, 2007
    Hi Alex,

    Please try to install the stand alone Flash Player from here:

    http://www.adobe.com/go/tn_19166 - Half way down the page:

    [Download and unzip Install_Flash_Player_9_ActiveX.zip.]

    In addition, be sure that before installing Flash Player, check the following browser settings:
    Internet Explorer ActiveX settings
    Browser security settings should be chosen by you or by your system administrator. For single users who do not have an administrator, the Medium: Default Level allows you to view Flash content. For any Custom Level, ensure that both the "Download Signed ActiveX controls" and "Run ActiveX controls and plug-ins" options are set to "Prompt".

    To change your security level:
    1. Open Internet Explorer.
    2. Choose Tools > Internet Options.
    3. Select the Security tab.
    4. Choose Internet.
    5. Click Custom Level.
    6. Ensure that the Download Signed ActiveX Controls option is set to Prompt.
    7. Ensure that the Run ActiveX Controls And Plug-ins option is set to Prompt.
    If you are having trouble installing, make sure that your Internet Explorer security level is not set to High or to a custom level that does not allow viewing of ActiveX controls.