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kerryl33771981
Participant
October 19, 2017
Question

2017 FrameMaker Internal Error

  • October 19, 2017
  • 1 reply
  • 751 views

Can anyone tell me why one of my team members is getting this error. (Internal Error 14004, 14470178, 17032391, 17028791.  FrameMaker detected a serious problem and must quit.  This is after saving the file book.  Also, this is an older file we're working with, which FrameMaker 2017 should still work with older files.

Thanks

Kerry

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    1 reply

    Jeff_Coatsworth
    Community Expert
    Community Expert
    October 19, 2017

    If it just started happening (and was fine before) I'd look at what was added/changed. If it is the first time working with this book in a while, I'd be inclined to MIF-wash all the files and then put them in a newly created book.

    kerryl33771981
    Participant
    October 19, 2017

    Thanks Jeff.  It's weird that it's only happening to him and not our other Coworker.

    Jeff_Coatsworth
    Community Expert
    Community Expert
    October 19, 2017

    Ah, so is it happening with any other docs on that one machine & not others? That would narrow it down to some issue with the install on the workstation throwing the errors, rather than the doc.