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johnofackabode
Known Participant
Jun 18, 2021 4:04 PM UTC
Answered

"Access Denied" when trying to edit Responsive HTML5 Publish Settings

I am using FM2019 on Windows 10. 

 

From FM, I am publishing to Responsive HTML5 in the FILE > PUBLISH menu.

 

 

When I try to save / save as / save and close the settings, I get an "Access Denied" message.

 

 

I have admin rights on the machine and nothing has changed (so far as I know) between the last time I could edit the file and now that I cannot.

 

Any idea what is causing this and how I can fix it?

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Jeff_Coatsworth
Jeff_CoatsworthCorrect answer
Community Expert
Jun 18, 2021 5:32 PM UTC

That would be it! Suggestion: save your .sts files off in some "accessible" location that IT isn't likely to lock down on you 😁

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4 replies

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity ExpertCorrect answer
Community Expert
Jun 18, 2021 5:32 PM UTC

That would be it! Suggestion: save your .sts files off in some "accessible" location that IT isn't likely to lock down on you 😁

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    Bob_Niland
    Community Expert
    Bob_NilandCommunity Expert
    Community Expert
    Jun 18, 2021 7:04 PM UTC

    And give your .sts files sufficiently unique names, as FM doesn't necessarily default to using whatever might be in the same directory.

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      Jeff_Coatsworth
      Community Expert
      Jeff_CoatsworthCommunity Expert
      Community Expert
      Jun 18, 2021 5:18 PM UTC

      Where's that "Settings-Custom.sts" file located?

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      johnofackabodeAuthor
      Known Participant
      Jun 18, 2021 5:27 PM UTC

      In the same folder as the settings.sts and the default.sts file: C:\Program Files\Adobe\Adobe FrameMaker 2019\fminit\Publisher

       

      I haven't changed its location since before when I could edit the settings.

       

      However . . . since you asked this, I double-checked and it seems like I no longer have permissions for this folder.  I've contacted my IT department to see if they can fix this for me.

       

      Thank you for the (indirect) suggestion.  I'll update this Q&A if that turns out to be the answer to the problem.

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