Adobe Acrobat error after publishing to PDF

Forum|Forum|1 year ago
April 5, 2024
1 reply
779 views

After I publish a PDF file from FrameMaker and view the output an error message occurs. "An error exists on this page. Acrobat may not display the page correctly. Please contact the person who created the PDF document to correct the problem." I have tried to publish to PDF several times and the result is the same. How to I correctly publish to PDF with the entire document appearing correctly?

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Jeff_Coatsworth

Community Expert

What version of FM? All patched up? Did you try printing to Adobe PDF printer instance? Any whacky joboptions files in play?

A

angela.arellanoAuthor

Participant

Current version is 17.0.2 and it says it is up to date.

Yes, I believe it was using Adobe PDF printer. I received an error stating the printer wasn't installed. Then I repaired the Adobe Acrobat installation and it solved that problem.

I did look into the print settings file and I noticed an option I didn't want checked. I unchecked "Convert text and graphic colors to RGB (excluding images)". Then I published it to PDF and everything worked correctly.

Thank you for suggesting I look at the print settings file. I am not sure how the file settings changed, but I was able to update them.

frameexpert

Community Expert

Latest version is 17.0.3.546

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