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M
manjunathmabb
Participant
April 28, 2017
Question

Adobe FM12 and web design premium applications license issue

  • April 28, 2017
  • 2 replies
  • 174 views

I was installed FM12 (licensed) in my laptop. Due to physical damage, i swapped hard disk to standby laptop. Then the trial version of FM12 is started. After getting my original Laptop, i connected same hard disk and tried to launch FM12 and other Adobe applications. All the applications are converted to trial and asking for license activation which i don't have (lost). Please help.

Best regards,

Manjunath

    This topic has been closed for replies.

    2 replies

    S
    Stefan Gentz
    Legend
    April 28, 2017

    Hi Manjunath,

    If you do not have your activation code available any more, please go to https://accounts.adobe.com/plans. There you can see all your registered plans and products associated with your account. If your licenses are part of an Enterprise License Agreement, please contact your IT.

    If you need more assistance, you can also contact tcssup@adobe.com.

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    April 28, 2017

    I don't quite get the sequence of actions you did here, but would suggest you find your serial number(s) - you must have had them at some point since you purchased the product(s), right? - and contact Adobe Support.

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