Adobe FrameMaker 2020 crashes on Windows VM

Hi All,

I am using Adobe FrameMaker 2020 (version ) on Parallels VM. The application crashes every time I reach the last page of any document. Earlier, it crashed when I just opened any file. I couldn't fix it, I reinstalled windows and now it can at least open the files, and I can make changes. However, it still crashes upon scrolling to the last page of any FM file. Any solution on how to fix this? This error popup is displayed jus before the application quits - 16004.