After upgrading from FM 9 to 11, FM crashes when the Print Book command is used. Suggestions?

After upgrading from FrameMaker 9 to 11, the program crashes when the Print Book command is selected to print files that were converted from FM 9 to FM11. (Resulting .pdf files are problematic, w/ broken links and non-functioning bookmarks.)  Has anyone encountered this issue, and can you suggest a workaround? Thank you!