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K.Daube
Community Expert
K.DaubeCommunity Expert
Community Expert
April 24, 2020
Answered

Any dialogue with Browse URL button (Import, New) immediatle quits and terminates FM 15.0.0.838

  • April 24, 2020
  • 1 reply
  • 709 views

Dear all,

This morning I successfully set up a WebDAV connection to an example server, described the process and imported files from the server.

Then I set the computer asleep and later waked it up.

For a while I could import graphics from my system, but suddenly the import dialogue (or the New document dialogue) quit and FM terminated without error message or dump.

For the open files there were *.lck files left and fortunately also autosave files.

Since then I can not use File > New > Document or File > Import > File anymore.

Neither restarting FM nor restaring Windows 10  helped.

There are no files or folders in $HOME changed (checked modifaction date to be of today).

Nevertheless I will re-install FM and see whether this helps.

 

This becomes tough!

  • Have re-installef FM now.
  • Start FM 15.0.0.838
  • CTRL + n briefly displays the dialouge, then ZOING...

Will restart Windows again.

This topic has been closed for replies.
Correct answer K.Daube

This is another story of side-effects.

  • Around the time of failure there was a W10 update «Security Intelligence Update for Windows Defender Antivirus KB2267602 (Version 1.313.2253.0)»
  • Neither restarting FM nor Windows 10 helped.
  • Other version of FM (14, 16 beta) do not have this problem
  • An update of «Security Intelligence Update for Windows Defender Antivirus - KB2267602 (Version 1.313.2300.0)» today did not help.
  • Hence my tests included switching off/on DirectFolders (see purpose for example here). This utility turned to be the culprit.
  • So I searched and found setting in this utility to make the problem disappear:  In DirectFolders > Configuration > Applications for FM-15 set «Don’t track this applications recent folders»

Why happens the problem only in one application and started just around the security update?

 

1 reply

K.Daube
Community Expert
K.DaubeCommunity ExpertAuthorCorrect answer
Community Expert
April 25, 2020

This is another story of side-effects.

  • Around the time of failure there was a W10 update «Security Intelligence Update for Windows Defender Antivirus KB2267602 (Version 1.313.2253.0)»
  • Neither restarting FM nor Windows 10 helped.
  • Other version of FM (14, 16 beta) do not have this problem
  • An update of «Security Intelligence Update for Windows Defender Antivirus - KB2267602 (Version 1.313.2300.0)» today did not help.
  • Hence my tests included switching off/on DirectFolders (see purpose for example here). This utility turned to be the culprit.
  • So I searched and found setting in this utility to make the problem disappear:  In DirectFolders > Configuration > Applications for FM-15 set «Don’t track this applications recent folders»

Why happens the problem only in one application and started just around the security update?

 

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