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alexanderp3125138
Inspiring
April 22, 2022
Question

Auto check-in images on upload not working

  • April 22, 2022
  • 1 reply
  • 141 views

Hi folks,

 

we're facing a weird issue. One of our authors has set up FrameMaker, along with Sharepoint integration, and everything's working as expected so far. But when he uploads an image into a folder (right click on folder in FM, select "Upload document", select and upload image file), it isn't checked in automatically. It remains checked out for him, he has to do a manual check-in. And when he references the image into a document, then tries to save and check-in said document, the image isn't checked in alongside.

On my end, I can then open the document, but get a grey image, until I check out the image manually, which fixes the issue. I can then check in the document again, and from that point, everything's working fine.

 

For clarification, when I upload images like that, and reference them into a document, it's all working as intended, with no manual corrections needed. Is there any setting we're missing, that needs to be toggled on our colleague's PC?

 

Thanks in advance! 🙏

Alex

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    1 reply

    Jeff_Coatsworth
    Community Expert
    Community Expert
    April 22, 2022

    The fact that it's working on your machine & not on theirs indicates that there's got to be some difference between the 2 - so I'd check the obvious places like maker.ini's on both & then Sharepoint settings.