Skip to main content
Participant
November 6, 2025
Answered

billing history

  • November 6, 2025
  • 1 reply
  • 86 views

As it  state: the invoice history can only be accessed for the previous 3 years via Account. I need to access invoice history prior to this time period, I need 2019 and 2020 years. How could I contact Customer Support (human), or send a request? The robot in tne chat was not helpful. Thanks

    Correct answer Winfried Reng

    Hi,

    Here are your contacts (also phone):

    https://helpx.adobe.com/contact/enterprise-support.other.html#framemaker

    With tcssup@adobe.com, you will write to a team specifically for the Technical Communication Suite products including FrameMaker.

    Best regards, Winfried

    1 reply

    Winfried RengCommunity ExpertCorrect answer
    Community Expert
    November 6, 2025

    Hi,

    Here are your contacts (also phone):

    https://helpx.adobe.com/contact/enterprise-support.other.html#framemaker

    With tcssup@adobe.com, you will write to a team specifically for the Technical Communication Suite products including FrameMaker.

    Best regards, Winfried

    Participant
    November 6, 2025

    Thanks!