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Participating Frequently
June 14, 2022
Answered

.book file does not open

  • June 14, 2022
  • 3 replies
  • 1962 views

Hello,

I have a problem with Frame Maker. I can open the files .fm, but I cannot open the file .book. So I cannot refresh the TOC and the LEP and I cannot create the PDF because I only have the section separetely, I do not have the book. In the corresponding the book is created but when I open it, I does not appear.

Could you help me with that?

 

Thank you all!

    Correct answer gyozo_0145

    If you are remote desktopping into another machine that has FM installed on it & the files are local to it, there's nothing special that needs to be done. I think you've got a damaged .book file if trying to open it is throwing a hard error now. I would try creating a new book file and adding the component .fm files to it.


    I finally solved it. I completely deleted the (hidden) AppData\Roaming\Adobe\FrameMaker\15 folder and restarted Framemaker. It worked.

    3 replies

    Community Expert
    June 14, 2022

    Hi,

     

    You say:

    Before on the left side of Frame Maker there was the tab group panel and now it is not, so I am not able to do the things I mentioned before.

    Could it be that the book file is just hidden behind other files?

    And another question:

    What happens, when you just started FrameMaker and then (before you open any FM files) open the book file via the File menu?

    You say that your files are on a network. Do you have your problem also when your files are on your local drive?

     

    Best regards

     

    Winfried

    Participating Frequently
    June 15, 2022

    Could it be that the book file is just hidden behind other files? How can I check that?

    What happens, when you just started FrameMaker and then (before you open any FM files) open the book file via the File menu? Nothing happens. It is like doing nothing...

    You say that your files are on a network. Do you have your problem also when your files are on your local drive? It happens the same. I open FM, I try to open the book but nothing happens...

     

    Thank you!

    Jeff_Coatsworth
    Community Expert
    Community Expert
    June 14, 2022

    OK, let's start with some basics - what exact point version of FM are you using?

    Where are the doc files located? Do you have enough rights to that folder location?

    Is there any source control involved?
    Was this working fine before & now it doesn't? If so, what changed?

    Participating Frequently
    June 14, 2022

    What exact point version of FM are you using? Version 16.0.4

    Where are the doc files located? In the server of my company. I have never had an issue with the locations of the files. Yesterday, Frame Maker crashed and when I restarted the computer it was not working properly.

    Do you have enough rights to that folder location? Yes, as I said in the previous question, I have never had an issue with this problem before.

    Is there any source control involved? No.
    Was this working fine before & now it doesn't? If so, what changed? Yes. Before it was working properly, I was able to open all the files and save them as a pdf and I was able to refresh the TOC and the LEP, now I cannot. Before on the left side of Frame Maker there was the tab group panel and now it is not, so I am not able to do the things I mentioned before.

    Jeff_Coatsworth
    Community Expert
    Community Expert
    June 14, 2022

    Ok, so that sounds like you need to uninstall & reinstall FM on your machine.

    LinSims
    Community Expert
    Community Expert
    June 14, 2022

    The book file may be corrupted. I'd try deleting the current book file and creating a new one.

    Participating Frequently
    June 14, 2022

    When I create a new book file and I open it, it appears directly in the folder a .book.lck file and I cannot still open it. Do you know how to fix this problem?

    Jeff_Coatsworth
    Community Expert
    Community Expert
    June 14, 2022

    Not sure what you mean when you say "When I create a new book file and I open it..." - you are creating it inside FM right? The lock file is to be expected if you've told FM to lock files in your Preferences - it's more used in places where multiple people may be wanting to edit the same docs as you at the same time; locking stops this from happening. But if you're a solo writer, then it doesn't make a lot of sense to have that turned on.
    You've verified that you have enough rights to whatever location you're saving these files in, correct?