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defaultmh8k6lr799kr
Participant
April 27, 2022
Question

Bookmark Action

  • April 27, 2022
  • 3 replies
  • 215 views

Bookmark action View>Page Navigation>Previous View is not working in Chrome or Edge browsers. Is there a way to correct so this function works when viewing in the browswers?

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3 replies

Barb Binder
Community Expert
Barb BinderCommunity Expert
Community Expert
May 2, 2022

We are always happy to help, @defaultmh8k6lr799kr.

 

~Barb

~Barb at Rocky Mountain Training
Barb Binder
Community Expert
Barb BinderCommunity Expert
Community Expert
May 2, 2022

Hi @defaultmh8k6lr799kr:

 

Ok, I understand. Thank you for clarifying.

 

You can customize bookmarks once you open the file in Acrobat, but the automatic bookmarks generated by FrameMaker simply link to the headings listed in PDF Setup. 

 

You might want to ask this on the Acrobat forum since you are customizing the bookmarks in Acrobat, but I suspect you will get the same answer that I going to give you. Adobe is in charge of Adobe Acrobat so of course everything works. When you are viewing a PDF in Chrome or Edge, Google and Microsoft are now controlling the viewing experience.

 

In my personal experience, the only way to get the expected results every time is to view PDFs exclusively in Acrobat or Reader. 

 

~Barb

~Barb at Rocky Mountain Training
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    defaultmh8k6lr799krAuthor
    Participant
    May 2, 2022

    @Barb Binder ,

     

    Thank you again for your follow up! I feel like I am reachng the correct conclusion that this is a browser issue resulting from controls Chorme and Edge are imposing. Thank you for helping confirm my suspicions and clearing up my confusion! 

      Barb Binder
      Community Expert
      Barb BinderCommunity Expert
      Community Expert
      April 27, 2022

      Hi @defaultmh8k6lr799kr:

       

      This is the Adobe FrameMaker forum. Is this actually a FrameMaker question? A bookmark created in FrameMaker will go to a specific spot in the document when the file is exported to PDF. A link can be defined that will go back to the previous view. Did you mean link? Let's confirm that you are a FrameMaker user asking about links, and then we can try to address your question. 

       

      ~Barb

      ~Barb at Rocky Mountain Training
        D
        defaultmh8k6lr799krAuthor
        Participant
        May 2, 2022

        Hi @Barb Binder ,

         

        Thank you for responding to my post! I appreciate your explanation and realize now I may not be sure myself. When I create a PDF of a book from FM, I add a bookmark to the PDF file and set the bookmark properties under the action tab to View>Page Navigation>Previous View. The function works in the PDF document, but does not once the PDF is uploaded to the internet. Is there something I should be doing in FM before creating the PDF? I tend to think this might be a browser issue because the operation works in the PDF file before it is uploaded. I am starting to wonder if there is anything that I can do to correct it on my end. 

         

        Thank you again for taking the time to consider my question!

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