Skip to main content
Participating Frequently
June 14, 2022
Question

Can not intialize api client in FM2020

  • June 14, 2022
  • 2 replies
  • 156 views

Hii,

We have an API client named Frame2xml, when it was compiled using FDK2019 in vs 2013 it was working as expected. Now if i try to compile it with FDK2020 in vs 2019 it gets compiled successfully and dll is copied to Plugins folder in FrameMaker directory. Now while opening FM2020 i am getting an error message as below. I can see Frame2XML.dll file is present in plugins folder.

 

 

Please let me know if more information is required.

Thanks

Ram

 

 

 

 

    This topic has been closed for replies.

    2 replies

    Jeff_Coatsworth
    Community Expert
    Community Expert
    June 14, 2022

    Sorry, you're the maker of the plug-in? In that case you need to talk to the FM folks - see https://helpx.adobe.com/contact/enterprise-support.other.html#framemaker for your Adobe Support options. I'd recommend using the tcssup@adobe.com e-mail address as it reaches a team dedicated to Technical Communication Suite products including FrameMaker.

    Participating Frequently
    June 14, 2022

    Yes I'm the maker of the plugin. Thanks for the information. 

    Jeff_Coatsworth
    Community Expert
    Community Expert
    June 14, 2022

    I suspect you need to go back to the maker of the plug in - it's probably an issue with 32 bit vs 64 bit software. 

    Participating Frequently
    June 14, 2022

    Platform is set to x64 in both debug and release mode, is there anything else which needs to be changed.