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Debra_Huffman
Participating Frequently
January 22, 2014
Question

Can't create PDF using Frame 11

  • January 22, 2014
  • 1 reply
  • 2088 views

Upgraded from Frame 8 to Frame 11, three books print to PDF just fine, one won't. Frame crashes. If I use 'Print' it gives me a log file, but 'Save as PDF' just crashes, no log file. Individual chapters won't print either. Similar to EMTtechwriter's problem, but even worse since chapters won't print. Any clues? Thanks.

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    1 reply

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    January 22, 2014

    Standalone version of FM or full Acrobat install? Can you create PDFs via any other software? If you create a new doc based on a standard FM template, will that PDF?

    D
    Debra_HuffmanAuthor
    Participating Frequently
    January 22, 2014

    I have Adobe Acrobat XI Pro and Adobe FrameMaker 11. Just got a new laptop and these are the versions installed by our IT guys. All my docs PDFed just fine with FrameMaker 8, I didn't do anything to them, just opened them. I let Frame convert them to Frame 11, I made some minor edits, then tried to print.

    Arnis Gubins
    Arnis Gubins
    Inspiring
    January 22, 2014

    For the book that fails to print, have you opened all files in the book first? Were there any errors/warning messages (hopefully you haven't turned off the warning displays in your Preferences)?

    Try creating PDFs for each file separately to see if the problem can be narrowed down.

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