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Daniel_Frankham
Participant
March 4, 2019
Answered

Can we install FrameMaker 2019 without an internet connection?

  • March 4, 2019
  • 1 reply
  • 858 views

Hi,

The company I work for is considering upgrading to the 2019 version of FrameMaker. We would like to install it on a secure network with no internet connection.

In the past, it was possible to activate FrameMaker without the internet, but according to the FAQ for FrameMaker 2019 this is no longer possible.

Can someone confirm if that is correct?

If FrameMaker 2019 can't be activated without the internet, what is the most recent version of FrameMaker that can?

Thanks

Daniel

This topic has been closed for replies.
Correct answer Barb Binder

Hi Daniel:

It would be best for you to reach out to customer support on this one. Please send an e‑mail to tcssup@adobe.com.

~Barb

1 reply

Barb Binder
Community Expert
Barb BinderCommunity ExpertCorrect answer
Community Expert
March 4, 2019

Hi Daniel:

It would be best for you to reach out to customer support on this one. Please send an e‑mail to tcssup@adobe.com.

~Barb

~Barb at Rocky Mountain Training
Dave Creamer of IDEAS
Community Expert
Dave Creamer of IDEASCommunity Expert
Community Expert
March 4, 2019

Barb's answer is correct. Adobe does have options to install all of their programs on secure/hardened systems. You need to start with customer support, but you may have to insist that it "go up the ladder" if you don't get the answer right away.

David Creamer: Community Expert (ACI and ACE 1995-2023)
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