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charls18560515
Inspiring
Oct 31, 2019 9:48 AM UTC
Answered

Cannot Compare FrameMaker - "...contains multiple flows with the same name."

Hi, I cannot compare FM between file old and new by FrameMaker 2019 there are have info message below.

Please help me, Thank.

Charl.s

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Barb Binder
Barb BinderCorrect answer
Community Expert
May 7, 2020 2:52 AM UTC

Hi Charl:

 

Yes, I just found your file—it was in my spam folder. The issue is what I guessed in my first answer. 

 

Specifically, pages 280–283 of both files are using Flow A, and then pages 284–304 are using a disconnected second occurence of Flow A. You have two Flow A tags in each file.

 

To repair this:

  1. Open a copy of ENnew__sec_04-05.fm. (Don't work on the original in case something goes wrong—work on a copy.)
  2. Click in the text on page 284.
  3. Edit > Select All in Flow (this selects the content on pages 284–304)
  4. Edit > Cut
  5. Use Format > Document > Delete Pages to remove pages 284–304.
  6. Click at the end of the text on page 283 and use Edit > Paste to paste the text you cut in step 4 back into the file. 
  7. Review each page to make sure everything is there, and correctly formatted.
  8. Repeat steps 2–8 for ENold__sec_04-05.fm.

 

Once all of the content is back in a single flow for both documents, Document Compare should work as expected.

 

~Barb 

~Barb at Rocky Mountain Training
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15 replies

Barb Binder
Community Expert
Barb BinderCommunity Expert
Community Expert
May 7, 2020 9:41 PM UTC

Hi Charl: Since I was't there when it happened, I can again only guess. My guess is that someone got to the 4th page in the document and wanted to add more content. Instead of typing, importing or pasting the content at the bottom of the 4th page, they instead inserted a disconnected page. It is very rare that one needs to add a disconnected page—instead, just add content. FrameMaker will automatically add the pages for you to hold the new content.

 

~Barb 

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~Barb at Rocky Mountain Training
    charls18560515Author
    Inspiring
    May 8, 2020 4:49 AM UTC

    Hi Barb,

     

    Thank you very much for your take care and suggest.

     

    Thanks.

    Charl.s

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    Barb Binder
    Community Expert
    Barb BinderCommunity ExpertCorrect answer
    Community Expert
    May 7, 2020 2:52 AM UTC

    Hi Charl:

     

    Yes, I just found your file—it was in my spam folder. The issue is what I guessed in my first answer. 

     

    Specifically, pages 280–283 of both files are using Flow A, and then pages 284–304 are using a disconnected second occurence of Flow A. You have two Flow A tags in each file.

     

    To repair this:

    1. Open a copy of ENnew__sec_04-05.fm. (Don't work on the original in case something goes wrong—work on a copy.)
    2. Click in the text on page 284.
    3. Edit > Select All in Flow (this selects the content on pages 284–304)
    4. Edit > Cut
    5. Use Format > Document > Delete Pages to remove pages 284–304.
    6. Click at the end of the text on page 283 and use Edit > Paste to paste the text you cut in step 4 back into the file. 
    7. Review each page to make sure everything is there, and correctly formatted.
    8. Repeat steps 2–8 for ENold__sec_04-05.fm.

     

    Once all of the content is back in a single flow for both documents, Document Compare should work as expected.

     

    ~Barb 

    Translate
    ~Barb at Rocky Mountain Training
      charls18560515Author
      Inspiring
      May 7, 2020 5:11 AM UTC

      Hi Barb,

       

      Great it work!! Thank you so much for your help, I can fixed as your step already.
      Can you please let me know, How to know Flow A disconnected on which page? Thank you.

       

      Kind Regarsd,
      Charl.s

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      Barb Binder
      Community Expert
      Barb BinderCommunity Expert
      Community Expert
      Nov 1, 2019 4:51 PM UTC

      Yes, Charls. You can attach a file to your response (public) or email it to me directly (private) at barb [at] rockymountaintraining.com. Substitute an @ sign for [at]. 

       

      ~Barb

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      ~Barb at Rocky Mountain Training
      charls18560515Author
      Inspiring
      May 6, 2020 4:10 AM UTC

      Hi Barb,

      Sorry for very late reply, I still try to solve the problem this issue

      And I have send simple file to you via mail "barb@rockymountaintraining.com"

      Did you receive mail from me? Thank you.

       

      Regards,

      Charl.s

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        Barb Binder
        Community Expert
        Barb BinderCommunity Expert
        Community Expert
        Nov 1, 2019 2:48 AM UTC

        Yes. We understand the question, but since we can't see your file, you will have to figure out why the compare docs isn't working. I'm guessing one of the files has one or more disconnected frames that are assigned Flow A. Please start by following the first two steps that frameexpert listed, and look for disconnected frames. If there aren't any, continue through his list.

         

        ~Barb

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        ~Barb at Rocky Mountain Training
        charls18560515Author
        Inspiring
        Nov 1, 2019 3:15 AM UTC

        "1) Select all of the text in the document's main text flow (Control+A)."

        Can you please let me more detail about "document's main text flow" where is it? It mean body page or not? Thank.

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        charls18560515Author
        Inspiring
        Nov 1, 2019 3:25 AM UTC

        Hi BarbBinder, Can i send sample file to you?

        Charl.s

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        charls18560515Author
        Inspiring
        Nov 1, 2019 2:28 AM UTC

        Sorry for confuse, I don't know tag appropriate for this case.

        My method is compare file FM old content and new content by function "Document Compare" but cannot done.

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        Barb Binder
        Community Expert
        Barb BinderCommunity Expert
        Community Expert
        Oct 31, 2019 2:30 PM UTC

        Hi Charls:

         

        Or someone didn't quite understand how flow tags work, and there are disconnected frames in the document using the Flow A tag. If this is the case, when you follow frameexpert's first two steps, there will frames with content on some of the body pages. If this is the case, you will need to connect them using Format > Customize layout.

         

        ~Barb

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        ~Barb at Rocky Mountain Training
        frameexpert
        Community Expert
        frameexpertCommunity Expert
        Community Expert
        Oct 31, 2019 5:07 PM UTC

        Yes, you may have to ultimately use Barb's solution. My steps are kind of a fact-finding mission to see where the problem may lie. That is why you should run it on a copy of your document.

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        Jeff_Coatsworth
        Community Expert
        Jeff_CoatsworthCommunity Expert
        Community Expert
        Oct 31, 2019 12:14 PM UTC

        Are you trying to compare 2 FM docs both converted to FM2019 or are you attempting a compare of an older version doc & a new FM2019-converted one? You used the "content migration" tag, so I'm a bit confused as to what exactly you are trying to compare... 

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        frameexpert
        Community Expert
        frameexpertCommunity Expert
        Community Expert
        Oct 31, 2019 11:54 AM UTC

        It's hard to tell without seeing your document. Try this if it is appropriate (on a copy):

        1) Select all of the text in the document's main text flow (Control+A).

        2) Cut the content to the clipboard (Control+C).

        3) Delete all of the body pages in the document. You will now be viewing the master pages.

        4) Add a body page to the document.

        5) Paste the clipboard text into the first body page (Control+V).

        6) Save the document and try the compare again.

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