Cannot get updates to complete, dialog window image doesn't allow me to enter a response.

Trying to get updates for FrameMaker 15.0.2, when I launch the Set-up.exe file the dialog window image doesn't allow me to enter a response. It appears as follows and I cannot resize the window to gain access to the contents of the window in order to click on whatever response is buried there.

The same issue when using the Help/updates...