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October 14, 2015
Question

Cannot install Framemeker 2015. After installation getting following error.Please help with solution.

  • October 14, 2015
  • 1 reply
  • 265 views

Exit Code: 6

Please see specific errors below for troubleshooting.

For example, ERROR: -------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 1 error(s)

----------- Payload: Microsoft .NET Framework 4 4.0.0.0 {A7C9A3E3-8E16-4d83-AE96-5B21C79302A1} -----------

ERROR: Third party payload installer RedistributableInstaller.exe failed with exit code: -939523550

------------------------------------------------------------------------------------- 

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    1 reply

    Participating Frequently
    October 14, 2015

    Hi,

    Are you trying to install silently?

    Can you try installing after closing any conflicting processes like Microsoft word, outlook etc.

    Also if possible, can you share the logs present at the following location :

    1. C:\Program Files (x86)\Common Files\Adobe\Installers
    2. C:\Users\<user name>\AppData\Local\Temp\oobelib <time stamp>.log

    Thanks,

    Pawan Keshari

    FM Engineering Team